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The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
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I paid $12 for shipping. One day later my girlfriend buy a watch and didn't pay for shipping because her's was more expensive and she got it first.
I entered the discount code given by the website for $10. But the code never applied
Good
It was great!
I was excited to get my pro diver, I was dissatisfied that I didn't receive the vintage watch I ordered bc because it was no longer available. The ad said '1 ' left when I ordered it. But obviously it wasn't. What ever goes wrong with needs to be fixed so customers aren't left with disappointment. If I were a new invicta I probably would have never made anymore purchases. But I've been a valued customer since 2004.
I absolutely love my shopping experience with #INVICTA
Great price, great sale! They were quick to get my order shipped.
You can't go wrong with Invicta watches, my husband loves his new watch.
My boyfriend and I absolutely love Invicta!
Purchase was easy and delivered in specified timeframes. Love my watches and would purchase again
Ordering was quick and easy. Unfortunately though when I did checkout I ordered the faster shipping which I figured it would apply to my entire order, since I bought multiple watches. This was not the case. It only applied to one watch and the other came way later. It made me very concerned as to where my order was and if that were the case I wouldn't have spent almost $30 for just one watch to come to me quicker. In the end I finally received it and was happy to not worry about it anymore. However there is a separate order that was made and I didn't do any quicker shipping and it's been a couple of weeks since I've received any shipping information. I hope these situations were due to the holidays being chaotic because I love Invicta watches and will continue to purchase them.
It was great!
He loved his Gift
Overall great experience.
Easy to navigate. I found a watch for my husband almost immediately. We first purchased Invicta watches about four years ago at Costco at my suggestion three sons, who loved them and still wear them. My husband mentioned the week before Christmas this year that he wish he had one. So, not knowing if Costco had them this year or not and having to time off work to check, I went online in your website and ordered it. He was so shocked and happy on Christmas morning. Thank you so much. We will find a repair shop to get the band adjusted, but he LOVES it.
It took way to long to ship, it arrived the day after Christmas and I sent an e-mail on the 5th day after buying it, and never received a response. Poor customer service.
La entrega muy rapido y el producto muy bueno
Very good
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Great experience! Received my watch in about three days, even during Christmas season!
Ordered on dec 11. Not received till dec 24 eve. Package actually showed delivered on dec 22. Which was a lie. Called fedex during Christmas for 2 hr hold and miraculously package shows up in my mailbox in 2 hrs.
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

