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Invicta Stores Reviews Summary
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Excelente servicio, muy buenos los relojes.
Se los recomiendo
Very fast delivery and excellent condition
I have not received my whole order and when I call no one answers the phone I've try like 7 time first time I waited 4 hours still no answer I would like some to please call me *******7584
Fair price good product. Will buy again.
I don't comment the product and the service is excelent
The watch was even more prettier in person.
Fast shipping and excellent product
Very easy Ordering and beautifully packaged.
Purchased a Watch on 12/18/19. As of today, 12/29/19 I still have not even received a "your item has shipped" email! Their customer service via email is a joke and they never respond. I am furious!
Sent several inquired through email with no response. Also I called customer service and I waited for an hour on hold.
The watch is perfect! The time from order to ship was a little longer than I expected but totally worth the wait. I can't be any more delighted with this product.
Amazing!
Definitely satisfied.
There were 4 iteams to this order. I have only received 2 of the 4. One of the iteams became unable and was canncelled. The last iteam has not been received and a case opened with FedEx. But can do nothing past that as I WAS NOT THE SHIPPER! I have conntact customer support twice by phone and 3 emails with no resolution to the missing iteam. I have at this time filled a dispute for the charge with my CC provider. Next step is BBB but with a C rating already I'm sure Invicta doesn't really care
Product awesome Quality amazing Delivery sub par
I love all their jewelry and prices
Easy to navigate. Love it!
The only issue I had was the delivery time from when my order was place. It took 15 days for me to receive my item.
I put in three orders (2 in addition to this one) on or around the 14th of December. All three were suppose to be gifts and all 3 to date have not been received. I E:mailed you once already and received a cookie cutter response. Very disappointed to say the least.
For preowned items, it would be beneficial to include instructions and/or brochure for the watch.
Amazing beautiful watches I love invicta
From the business
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members