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Invicta Stores Reviews Summary
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Never had a problem with the watches I have bought.
Delivery was longer than i expected
I sent an email last week regarding this order, saying that it wasn't big enough for the person it was purchased as a gift for, and asked for a return label. The response I received was that band sizes have to be resized in the store. I responded that it had nothing to do with the band and I needed to return the watch, but I have yet to receive a response.
I am very pleased with your product and service.
I purchased two watches. One is working fine, the second one is not. Followed operating instructions and could not get to work. Will be returning watch. Because it was a Christmas gift the recipient could not enjoy it.
TOO LONG OF A WAIT JUST TO GET YOUR ITEM! IM STILL WAITING FOR IT
N/a
My original order turned out to be unavailable so I was given a credit and I simply bought another product that I wanted. Other than that I'm satisfied
I have not received the product yet
The entire process was quick and easy and my husband loves his new watch!
Got my order on time!
Nice watches I love them!
N/a
Love it! Big, bold and rock solid.
Very good online service. Happy with customer service.
Fast shipping
I made an order that of 4 articles of which I only received 3. I try to call the number that appears and it is impossible to communicate. I need you to answer me for the missing article (Invicta PRO diver mens quartz 48mm gold case- model *******).
My experience was HORRIBLE! I placed an order for a beautiful watch as a Xmas gift and was promised it would arrive by a certain time. I never received an email tracking info, so I called 1st time waited on hold for 1hr 55mins. 2nd time, 2hrs 4mins, 3rd time, 58mins before I finally spoke to anyone, keep in mind I had also sent several emails, at this time 2 weeks passed and only then I was told that the items were out of stock, I threatened to cancel and be I knew it they canceled it, it was a NIGHTMARE! Will never order from them again! Still haven't gotten the watches!
I hope in the future receive the purchase more fast.
Nothing to say.
From the business
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members