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Invicta Stores

4.4

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Invicta Stores Reviews Summary

The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

value
53
quality
47
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Nancy T.
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Never received first order
January 17, 2020

Never received first order. Then my other order never received confirmation and when it would be delivered. But it got here.

Date of experience: January 17, 2020
John Z.
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Any other time I've ordered from invicta I've received the product 3 to 4 days later this time it was a day from 14 days I emailed support no response I called a few times and finally got a person that told me when my item was being shipped it arrived the next day

Date of experience: January 17, 2020
Elicia K.
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I shopped through Shop QVC and had to return the watch so chose to go through the Invicta Store

Date of experience: January 17, 2020
Bakari J.
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I never received the product
January 17, 2020

I never received the product

Date of experience: January 17, 2020
George D.
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This is the second time using Invictastores.com and I am completely satisfied.

Date of experience: January 17, 2020
Rachel W.
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I ordered 2 watches and was only given shipment info for 1. It was not until I searched my order online AFTER I received the first watch that I got any notification about the 2nd watch. The delivery time was not the best but I ordered early enough that orders both arrived in time...I'm impatient. Great quality, and I'd order again, but not last minute.

Date of experience: January 17, 2020
Guillermo J.
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Don't even reply to emails
January 17, 2020

Don't even reply to emails

Date of experience: January 17, 2020
marc h.
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Beautiful Watch/Good Deal
January 17, 2020

Beautiful Watch/Good Deal

Date of experience: January 17, 2020
Kevin H.
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Wonderful as always
January 17, 2020

Wonderful as always.

Date of experience: January 17, 2020
Mario C.
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Horrible delivery time
January 17, 2020

Horrible delivery time. No where was I told that no one would be shipping until more than a week after i laced the order. Had to call multiple times just to find out what was going on.

Date of experience: January 17, 2020
Dalphine M.
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My merchandise was fine and the price
January 17, 2020

My merchandise was fine and the price. But I never received a confirmation when I order my merchandise. Emailed and call three times never talked to anyone nor received a email back. Took for ever to get here. This company has to do better. This is the last time I'm ordering anything from the site. I'll go to the stores or outlet..

Date of experience: January 17, 2020
Michael M.
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Easy order process
January 17, 2020

Easy order process. Sadly, email confirmation/shipping slow and kept you wondering what was going on. Nice watch. Went to local Invitcta store for sizing at no charge.

Date of experience: January 16, 2020
Sharon V.
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The product came in in good condition
January 17, 2020

The product came in in good condition. The price was great. My deception was the delivery time and dealing with the DHL costumer service. I had to call 4 days in a row to give out the same information. The costumer service was awful. The courier was great though. I suggest UPS or FedEx for next deliveries.

Date of experience: January 16, 2020
Ornn S.
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How do I resize the bracelets where can I go here in Puerto Rico in the San Juan municipality or near.

Date of experience: January 16, 2020
Daisy G.
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Recommended to all my friends and coworkers
January 17, 2020

Recommended to all my friends and coworkers.

Date of experience: January 16, 2020
Ian S.
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Loved how fast I got my watch
January 17, 2020

Loved how fast I got my watch

Date of experience: January 16, 2020
Garrett C.
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...
January 17, 2020

Date of experience: January 16, 2020
Gilbert P.
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My overall experience is that the product is very good and prices are great,but the timing is a bit slow.

Date of experience: January 16, 2020
Desirae R.
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I reached out to check on my order and never heard back at all from anyone.

Date of experience: January 16, 2020
Kenya G.
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No hassles
January 17, 2020

No hassles. Great place to shop.

Date of experience: January 16, 2020

From the business

Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.


invictastores.com0
Hollywood, FL, United States
+46
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