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The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Good price
Fast,Reliable and no hassle.
My husband loves the watch
The watch was awesome
No I have not received my order!
Not such a screaming joy to use a mobile for this, (as if it was easy'nuf with the lapatop!), but then I'm not your average maladroit. Still and all ya cant get thus stuff at walmart, so on average, no real complaints.
I'm was ordered the watch from INVICTA in collection I love this brand
Ship time from time of order is far to long. I understand there are some delays due to the C-19 crisis, but other companies are getting their orders out in a reasonable time window. I am having to email *******@invictastores multiple times to get shipping information.
When we purchased the watch we had no ETA on how long it would take and we recieved no follow up on timing. We sent an email to customer service after two weeks of not receiving any communication and all of the sudden I recieved an email my watch was shipped.
Is missing a part & I thought it was a brand-new set. Piece of watch link & hair was also in the kit.
Just one issue, in the instruction booklet, I did not find all of the functions of all the buttons of my watch.
Easy. Watch was as advertised.
The band was very short compared to all the other Invicta watches I have purchased. In have bought about 80 Invicta watches. Seems that it was purchased and returned with someone elses wrist size and no links for me to adjust. If you are going to sell as inspected and like new, you better put a full legnth wrist band on them!
Too many to choose from!
I ordered a watch and my order was not shipped and I haven't heard anything concerning my order.
Best product!
Multiple times site switched during my order attempts.
Enjoy your products
Delivery fast and no issues with watches
I bought my new first watch from the Invicta store for a great price receive my order a week after purchasing my watch, the watch looks great that I had to go back online and order my second watch, again good price receive Watch a week after ordering. Again great looking watch, but the only issue I have is the shipping is very pricey at $12 to ship to the North east coast..
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

