Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This order was perfect
My following orders have not been. I have 2 watches that were not wrapped like new watches are. One came with scratches and the other has a different color bezel.
I hope that they follow up soon. Email response has been slow.
I am grateful with the experience
VERY SIMPLE, VERY EASY!
Beautiful timepieces at a great price. Made purchases for me, my kids and grandson.
Awesome product, & selection
I had ordered two of the Camaro "Juice Packs" for a cell phone, and only one was shipped. When I contacted Invicta about this, they apologized, and immediately sent out the additional item.
Easy and fast! There was a delay in receiving an item. I got an email detailing the issues and was assured my items would be delivered before my husband's Birthday.
Great customer service!
Great. Always been flawless actually. 14 various watches delivered in a timely manner, in excellent condition and exactly what I ordered.
Amazing product and prompt delivery
I've ordered three watches in the last couple of months, and they've all shipped within 10 days. I am pleased.
Easy expirience, fast shipping, great products
The watch itself was nice but it was too large for my wrist. I have an Invicta and love it but next time I will look for a smaller watchface.
Delivery later
None
My experience with invicta is there product and. Service are exselen
I was pleased that this order was completed as my previous one could not be.
Very happy with Oakley Frogskins sunglasses. Thought the frames were white, but were actually clear. Still look great.
I have ordered items before and had no issues and this transaction was no different. The products arrive well packaged and in great condition.
Fast ordering process
It is what it is.
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

