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Invicta Stores Reviews Summary
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Good products, good pricing.
Understanding the current situation that we are in and can understand the dely in shipping but it's more then frustrating to continisly receive promotional emails but not a email about the status of my order regardless of the price and how much I spent and still haven't received my third item
Love the product I did receive and very happy with that
Always a good product
Ordering items was fast and delivery wasn't. It's totally understandable at this time due to this pandemic. Overall I am satisfied with the items I've ordered and very happy with it.
Please provide accurate delivery times. Only offer what you have in your warehouse.
I very much enjoy shopping at invictastores.com. Invicta watches are my favorite and the selections that invictastores.com have are outstanding. My experience has been great.
I love the watches.
I I understand that delivery maybe a wait right now but at least we could receive some feedback on delivery time about product
Very easy and well stocked, the discounts offered are great! Always looking 1st when buying Invicta watches! Thank you
I have a couple Invicta watches and they are fine. However, the price advertising is fiction.
You need to put tax in the price in the cart.
Things jammed up by Covid and it 34 minutes to get a phone answered but considering all I wanted to know was that the order wasn't forgotten. The nice woman from Customer Service understood and 2 weeks later the watch landed.
Thank her for me!
Gary B.
All went smooth
Nice watches, awesome sales!
I received the 8 watch case box today that replaced the other box that was cracked when I got. But I had to pay $10.00 more for returned shipping, not cool. (FedEx)
I made an online purchase of a wristwatch. The price was good and I made the purchase. I was informed that there was a mistake on the site and they cancelled my order and refunded me my money.
That...was...that.
ORDERING, PROCESSING was very timely and efficient. Products received per order. Pricing is commendable/ Enjoyed the experience
Great product great price and great customer service all that's needed
The objet d art watch I got broke within a week due to the minute hand being loosely set and falling off just from running on my desk. Watch also kept terrible time and was fast about a minute a day. Consider ditching these movements.
This order was perfect
My following orders have not been. I have 2 watches that were not wrapped like new watches are. One came with scratches and the other has a different color bezel.
I hope that they follow up soon. Email response has been slow.
From the business
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members