On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Invicta Stores Reviews Summary
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
NO
I love shopping with Invicta. I'll recommend it to others
Y'all just took so long I didn't know if I was going to get my order but it wasn't a problem the first time I made a purchase thank you!
Didn't receive
Absolutely Love the watch! It was a birthday gift for my boyfriend and he loves everything about it! He gets so many compliments on it!
Awesome
PS
Free shipping!
Great prices my family loved the watches
Amazing watches great price shipping got mest up but got the watches no complains could have been faster coustemer service
It was great. Great deals
I thought shipping was late and the option they gave was to cancel if didnt ship, why cancel. I would have been angry if you guys said were canceling and refunding the money like the email stated. Someone could have reached out and contacted me first.
Very good selection, numerous options, professional packaging, great product, responsive customer service, and I get compliments on my watches and the styles I have chosen all the time.
Great selections and deals
I bought this watch for my boyfriend's birthday and he loves it. The size, the quality etc. I can't believe how quick it came in too, especially during this pandemic. Thank you Invicta!
GREAT DEALS AND BEAUTIFUL WATCHES.
Not happy with the service. Ordered a Hercules Black Dial and Gold watch and never received. No communication sent explaining why.
Better quality than expected! Extremely pleased!
Took a ver long time to receive my order. Emailed them with no response. Eventually, my product arrived. Great watch.
The order took to long
I understand the difficulties with everything going on but I probably won't order anything again from here till December.
From the business
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members