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Invicta Stores

4.4

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Invicta Stores Reviews Summary

The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

value
53
quality
47
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Michael L.
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Was given A 10% welcome code that want allowed to use upon checkout. Not pleased!

Date of experience: June 1, 2020
Marco S.
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I ordered two watches on May 3rd, recieved one watch 2 weeks later and I am still waiting on my order #*******

Date of experience: June 1, 2020
Dawn T.
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Shopping Experience was easy, however, the shipping speed cut it close to the event that I needed the gift for.

Date of experience: June 1, 2020
june j.
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The Invicta watch was given as a Grad gift
June 2, 2020

The Invicta watch was given as a Grad gift. My granddaughter loved it, and the box it came in. Delivery was quick,, and the price just right.

Date of experience: June 1, 2020
Debra W.
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Good price and purchase
June 2, 2020

Good price and purchase.

Date of experience: June 1, 2020
James L.
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Site loads slow
June 2, 2020

Site loads slow

Date of experience: June 1, 2020
Colel D.
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The experience has been like no other, Over all numeral uno

Date of experience: June 1, 2020
Diana B.
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My order was received
June 2, 2020

My order was received. Thank you.

Date of experience: June 1, 2020
NaNa T.
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I was very pleased with the cost of the item and the fast delivery.

Date of experience: June 1, 2020
Micah C.
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The order was cancelled by Invicta
June 2, 2020

The order was cancelled by Invicta. I never received the product. No explanation why the order was cancelled, and i was unable to reach anyone from Invicta when I attempted to contact them. Offices were always closed when I attempted to reach them. After 2 attempts I simply quit trying

Date of experience: June 1, 2020
Robert W.
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One of my watches did not come with the 1st order I had to call To ax about my Other watch

Date of experience: June 1, 2020
Wayne T.
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I am very pleased with my order
June 1, 2020

I am very pleased with my order. I know delivery time would have been a lot quicker if the COVID-19 pandemic was not affecting life, however, i am pleased how quickly i received it. I am very pleased with my purchase and I am impressed with the quality. I will be making more purchases from Invicta in the future.

Date of experience: June 1, 2020
Travis C.
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One watch I ordered, the band is very hard to clasp. I believe that the clasp is out of line with the locking mechanism. I'm considering trying to get a leather or silicone band to replace the bracelet. The model number on this watch is *******, any suggestions?

Date of experience: June 1, 2020
Daniele G.
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Good
June 1, 2020

Good

Date of experience: June 1, 2020
Jacqmel K.
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Covid 19 delayed my delivery
June 1, 2020

Covid 19 delayed my delivery

Date of experience: June 1, 2020
Hunter S.
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Thumbs up
June 1, 2020

Thumbs up

Date of experience: June 1, 2020
JESSE D.
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I ordered two watches
June 1, 2020

I ordered two watches. One of them was fine became wrapped. Did the other watch the ******* came with a different colored bezel. Instead of a turquoise blue it came with a brown bezel. It's a rare watch I wanted it back. However you guys aren't set up to fix things and send them back to customers so I had to give it up. I have another watch the Cayman wrapped and the bracelet is totally scratched on it. And now the best you guys can do is only offer me a credit not a refund so I can buy a new bracelet. This watch is also rare. I believe the model is a *******. I have purchased several watches from your site but I'm going to be very cautious and buy a lot less perhaps none. Frankly the only reason I'd buy one from you is if it's rare and even then I'm going to think twice.

Date of experience: June 1, 2020
Denise S.
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Liked the styles and cost
June 1, 2020

Liked the styles and cost

Date of experience: June 1, 2020
Jose M.
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Took too long to process
June 1, 2020

Took too long to process

Date of experience: June 1, 2020
Edell A.
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I found it when wearing the Grand diver watch it works fine, when I take it off my arm overnight it seems to stop movement the screw-down crown it's hard to screw down is this normal for the Grand diver watch. Is it possible for me to call someone to discuss this matter by phone? I look I really like Invicta watches that I purchased and will continue to be a customer. Please give me some assistance with this matter.

Date of experience: June 1, 2020

From the business

Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.


invictastores.com0
Hollywood, FL, United States
+46
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