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The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
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Was given A 10% welcome code that want allowed to use upon checkout. Not pleased!
I ordered two watches on May 3rd, recieved one watch 2 weeks later and I am still waiting on my order #*******
Shopping Experience was easy, however, the shipping speed cut it close to the event that I needed the gift for.
The Invicta watch was given as a Grad gift. My granddaughter loved it, and the box it came in. Delivery was quick,, and the price just right.
Good price and purchase.
Site loads slow
The experience has been like no other, Over all numeral uno
My order was received. Thank you.
I was very pleased with the cost of the item and the fast delivery.
The order was cancelled by Invicta. I never received the product. No explanation why the order was cancelled, and i was unable to reach anyone from Invicta when I attempted to contact them. Offices were always closed when I attempted to reach them. After 2 attempts I simply quit trying
One of my watches did not come with the 1st order I had to call To ax about my Other watch
I am very pleased with my order. I know delivery time would have been a lot quicker if the COVID-19 pandemic was not affecting life, however, i am pleased how quickly i received it. I am very pleased with my purchase and I am impressed with the quality. I will be making more purchases from Invicta in the future.
One watch I ordered, the band is very hard to clasp. I believe that the clasp is out of line with the locking mechanism. I'm considering trying to get a leather or silicone band to replace the bracelet. The model number on this watch is *******, any suggestions?
Good
Covid 19 delayed my delivery
Thumbs up
I ordered two watches. One of them was fine became wrapped. Did the other watch the ******* came with a different colored bezel. Instead of a turquoise blue it came with a brown bezel. It's a rare watch I wanted it back. However you guys aren't set up to fix things and send them back to customers so I had to give it up. I have another watch the Cayman wrapped and the bracelet is totally scratched on it. And now the best you guys can do is only offer me a credit not a refund so I can buy a new bracelet. This watch is also rare. I believe the model is a *******. I have purchased several watches from your site but I'm going to be very cautious and buy a lot less perhaps none. Frankly the only reason I'd buy one from you is if it's rare and even then I'm going to think twice.
Liked the styles and cost
Took too long to process
I found it when wearing the Grand diver watch it works fine, when I take it off my arm overnight it seems to stop movement the screw-down crown it's hard to screw down is this normal for the Grand diver watch. Is it possible for me to call someone to discuss this matter by phone? I look I really like Invicta watches that I purchased and will continue to be a customer. Please give me some assistance with this matter.
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

