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Invicta Stores

4.4

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Invicta Stores Reviews Summary

The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

value
53
quality
47
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Claudio G.
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Easy to navigate your website, product was as described, this is the 3 watch that I brought in a month. My first order with Invicta came in 4 days of ordering, my last order took two weeks to arrive, I sent emails and tried calling customer service several times, the calls got me no where and my emails were never responded. They finally sent email stating that my order was processed and will be getting ready to ship. Mind you this is 2 weeks after placing order. Now I understand that we are in troubled times, but for a company like Invicta not to respond to emails or be able to speak to someone, company needs to work on customer service and make it easy for customer to speak to someone, like they made it easy to navigate there web site. Thank you Claudio

Date of experience: June 8, 2020
David A.
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They held up my order and could not talk to a human

Date of experience: June 8, 2020
John L.
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Website states that it can take up to 4 business days before shipping out which is ok. I ordered on 5/9/20 and didn't receive it til 6/4/20. I understand Covid 19 had slowed things down but your website said nothing about slower shipping times til close tob2 weeks after I made my order. When I enquired about the delay on my order all I receive is a generic response that did not answer anything. The item I ordered was a birthday gift that didn't show up in time for said birthday. So I had to give the gift late which is a tad embarrassing. Overall they love the watch.

Date of experience: June 8, 2020
Michael J.
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Easy checkout and great selection
June 8, 2020

Easy checkout and great selection. Delivery was much longer than expected and when I called 10 days after I placed my order to inquire about the status, I was told that the order was on hold. I asked about an estimated delivery day and I was told that they are not sure but all orders are planned to be filled as soon as possible.

Date of experience: June 8, 2020
STEPHEN O.
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EASY TO USE
June 8, 2020

EASY TO USE

Date of experience: June 8, 2020
Lady D.
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The shipping was sporadic and inconvenient
June 8, 2020

The shipping was sporadic and inconvenient.

Date of experience: June 8, 2020
Migsary P.
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Is very good
June 8, 2020

Is very good

Date of experience: June 8, 2020
jonathan B.
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I ordered 2 watches
June 8, 2020

I ordered 2 watches. I never received any delivery updates. 1 watch arrived 2 weeks after ordering. The other one never showed up to my residence. Not very happy about missing out on $90

Date of experience: June 8, 2020
David B.
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My overall experience is and always great!
June 8, 2020

My overall experience is and always great!

Date of experience: June 8, 2020
Karen L.
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Shipping was alittle much
June 8, 2020

Shipping was alittle much. I love Invicta. Can't help myself.

Date of experience: June 8, 2020
Paulette P.
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Pleased with the time piece my sister chose for my father for fathers day.

Date of experience: June 8, 2020
Carlos V.
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Easy
June 8, 2020

Easy. Simple.

Date of experience: June 8, 2020
Scott H.
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No confirmation, no shipping, tracking was given

Date of experience: June 8, 2020
Charles S.
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Im still waiting for 4 watches..
June 8, 2020

Im still waiting for 4 watches.thats crazy because i paid extra for rush delivery what the mess is going on *******727
Sad customer
Charles Swift

Date of experience: June 8, 2020
Maria G.
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It was fast and easy thank you
June 8, 2020

It was fast and easy thank you

Date of experience: June 8, 2020
Lyn S.
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Wonderful
June 8, 2020

Wonderful

Date of experience: June 8, 2020
Paulette P.
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Very pleased with the time piece I purchased for my father.

Date of experience: June 8, 2020
Anna B.
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Love the packaging
June 8, 2020

Love the packaging.beautiful. Love the watch.especially for the 70% sale price.

Date of experience: June 8, 2020
Allan J.
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Ording was fine, and it came in a reasonable amount of time.

Date of experience: June 8, 2020
Ray N.
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It looks nice but I don't like it
June 8, 2020

It looks nice but I don't like it. I know it's a woman's watch... but this is Invicta... It should be larger... Yes not as larger as the male watch, but definitely not that small. Especially for an Army watch... Any Invicta military women's watch should exhibit the same command a man's Invicta does (or do 2 styles for those of us like me)... I went to West Point... Yes, my woman's ring is larger than other University women's rings. But I still got the man's ring as it's size is symbolic to West Point and the challenge to get in, stay in, graduate and serve this country as an officer leading and inspiring soldiers to do the same!

Date of experience: June 8, 2020

From the business

Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.


invictastores.com0
Hollywood, FL, United States
+46
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