Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I really like Invicta watches. I ordered 1 for my dad, brother and nephew for Fathers Day. They are very classy watches. Something to keep in the family to pass down to the next generation.
My husband loves the watches he's a collector
When I call the first time, after the conversation I had, I was told if I didn't get a confirmation email in the next 5 days, I would be reimbursed for the 2 days rush I paid for. When I didn't received the email, I called back and was told different.
Quality products best price delivery on time very good
Your time pieces very beautiful
Good
Great price,need to take to invicta to adjust wristband
I like it it's not complicated
GREAT WATCHES
Thank you for everything
Try to call customer service several times and waited for approx 45 mins for service rep. To respond and when they pick up the phone they dont have an answer for you
It was great thanks would buy and will by again
Nice watch. Great price. Delivery took some time.
To whom it may concern. My order took more than 3 weeks to be delivered. When I attempted to contact your company, the email and telephone did not work.
Going forward, Invicta should communicate the time line for delivery when an order is made so the customer can make an informed decision on whether they should complete their purchase.
I will NOT make any more online purchases of your product. I will make purchases at brick-mortar locations only.
Good day!
None
I like the price break, it says enter code"site40" and you receive 40% discount across the site. It was not applied to my order. I didn't receive the price break, however, my son loves his watch and it arrived in a timely fashion.
Wayyyy to easy. Love it
I have several watches this one was a gift it just a long time to receive it.
I love your website
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

