Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The watch was damaged and I am still trying to get it replaced.it has been a pain staking experience!
Order # *******.
Sent back on 6/4.
Terrible communication and I am out $200 and no product...very disappointed.
Website is easy to use, checkout even easier.
I ordered 2 watch repair/link removers and only received 1. It was in the same box as the watch but the other one hasn't arrived or in the box.
Also, I returned a watch that I ordered for my husband's birthday...the crown broke and wouldn't move when trying to change the time. I haven't heard anything on this...no watch, no refund and no replacement.
I would like to know what's going on. I understand that during the virus things are not working as normal but it shouldn't take this long.
INVICTA STORES ARE AWESOME! Great Watches, Great deals and Service is Outstanding!
Highly Recommended..
It went smoothly, I had no problems, the watch was in stock.
Delivery time was lengthy but understandable due to the current climate. Price was reasonable. The watch is great, but the bracelet seems cheap.
Well, I really like the watch I received but the band was huge. It was a ladies watch but the band would fit Shaq! And unfortunately I can't get it fixed because the jewelry stores are all closed. Anyway, I guess I will have a great watch someday.
Not the best.o
Great service
Better looking watches than citizens, seiko, and fossil
As a first time invictastores.com customer, I was very pleased. Website and ordering were a breeze. Invictastores.com offered an excellent price and wide selection of the 40mm Pro Diver series I was looking for. I ordered several Pro Divers with different dial and bracelet combinations and am impressed with the quality of the watches, as well as with the experience with Invictastores.com.
It's was okay.
Web pages easy to navigate. Women's watches easy to find.
Shipping took way too long.
Great. Yet there was a coupon for the purchase and it wasn't honored
Thank you again guys
Valuable product
Nice prices on watches
Perfect
watches
Love the watch and the price but took way to long to get watch (4weeks)
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account