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The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
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Process were ok, selection could been better. Delivery was kinda long wAit
I ordered two watches I only received one they reimbursed me for the other it took about a month for them to send it to me that's the longest I've ever had to wait
Always find excellent deals and great looking watches
The shopping experience was great. The website is easy to navigate and checkout is a breeze.
Great
I normally buy my Invicta watches from Evine which is now shop HQ this is my first time using Invicta stores the order took a while I emailed customer service they let me know there was a slight delay and my watches came shortly there after. I believe the total delivery time was about 2 1/2 weeks which is not bad at all Yvonne used to get them to me in 4 to 10 days but I've always been very happy with my Invicta watches
Loved looking and browsing-found my future husband a beautiful time piece!
Great selection, great sale prices.
I ordered my watches got a confirmation until 3 days later. Asked about a delivery time never heard from anyone and I had purchased 5 watches at that time. Not a good experience at all will never order online again customer service sucks and apparently the emails go unanswered. Poor customer service. And I get immediately charged with no customer service.
I enjoy my invicta watches
I greatly appreciate your attention to detail. Overall customer service and prompt shipping. I wish i could afford more invicta watches. They are amazing.! I love them. Fabulously designed and eye catchers. I have over 200 watches in my collection and my invictas are limited due to budget restrictions. However they are and will continue to be the prized watches of my collection..
Fast easy transaction, slow delivery. However I contacted customer service and had fast response.
Always Excellent
Love the wide array of products to choose from.
I like invicta for durable and presentable watches. I appreciate invicta and fedex for their prompt delivery which advanced 4 days as the date of s heduled delivery.
Thank for your good service.
The watch is beautiful, I love it. And the price was just right.
There were shipping delays and a good amount is time past with a follow-up. Customer service was hard to get in touch with in the month of May.
I buy every two weeks, we are all the way good
Beautiful watch. Great quality. Fantastic gift idea for anyone!
My husband loves his watch! He now HAS ABOUT 10 OF THEM.
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

