Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very simple and easy way to shop
I had no problem
Always fast clear and easy with exceptional prices.
Great, beautiful, and very unique watch. Only problem is if you have a a wider risk id does curve down and hit the bone more
I wanted to get a watch for my son (fanatic), the pictures did this watch no justice. OMG it was beyond my expectations. The case in it self was mind-blowing along with the addition gifts and the watch is extremely nice. Needless to say my son was very pleased and I will definitely be purchasing from you again for him and others. I would highly recommend your company, keep up the good work!
Great price, great product, easy to order!
It took longer than expected and the order was a little confusing. It came in 3 different boxes and were mixed (not exactly the quantities it said in the shipping and tracking number of each box). But at the end all the items were received. Still a positive experience.
2nd purchase. Very satisfied.
Was greati love my watch tenkiu for the price
Invicta for life!
Well good experience.
Great price.for an R2D2 fan.
Been calling customer services many times no one answers
I order 3 watches but only got 2 still waiting on one of them
I've tried multiple times to get assistance returning an item. It's a very bulky funny looking watch- and you really can't tell from the picture. I've waited an hour on the phone with no estimated wait time, no answer and no option for leaving a message. When I emailed they referred me to track my order. Maybe it's just me but this 'my order' page only has a way to teach shipment and provided no instructions on how to return.
No complaints...stylish and affordable!
I had no problems with The invicta stores and or the product. Best prices and deals ever. The only problem I have is with the delivery time and with fed ex.
One of my items was broken and I have yet to receive a replacement. I wasn't offered a discount or anything for the future. This was a Father's Day gift that left me disappointed because customer service is a major thing especially when stores aren't open and you have to order online but everything takes forever to be delivered and nothing is offered in place of long waits or broken items.
Really good service and price!
Nice
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

