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Invicta Stores Reviews Summary
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Didn't arrive on time. Was a fathers day gift. Took for ever to process and finally ship out.
I've been buying Invicta watches since 1998.
And I will say this was by far the worst transaction I've had with Invicta. Your customer service was horrible!
Thank you.
Im love it my new watch!
I found what I was looking for, and something I wasn't. I wish the time was already set on the watches, but overall I was satisfied.
No me llegó el brazalete correcto como aparecía en la foto
I love shopping at invictastores.com, there is a wide variety of watches and the prices are incredible!
Shipping took much longer then expected for one item.
It is easy to sort through all the available products, by style, material, size, price, etc. Once you've found your next watch, it is easy to see how it looks in real life with a 360 view. The online prices are lower even than the already low Amazon prices! Plus you get a warranty option included, which Amazon doesn't offer. Shipping was smooth and fast considering the timing of my purchase (May 2020). These watches are packaged very securely and could even be displayed in their original boxes (they look great too)! You can't go wrong with an Invicta from this trusted seller!
Quick and good selection
A bit confusing but the lateness of the delivery was solved.
Ive been a customer for years and will continue.
Never got a shipping confirmation/. Shipping took a very long time
It took too long to ship
Good watches at a great price
Very happy with the purchase. It had a pin that needed to be replaced. That was a quick and easy fix. I knew it was used so didn't mind. Will be a return customer.
Excelente y diligente tremendo precios
Great seller!
Great experience but I paid extra to get the product overnighted and it didn't come in the time frame that was specified on the website.
Order was simple. The watch was the perfect gift. Shipping took a long time, especially when I had to pay for it.
My watch will not keep the correct time. I need to call customer service but I have been so busy
From the business
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members