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Invicta Stores Reviews Summary
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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My wife tried to buy me a watch for fathers day so she picked out this really nice Marvel Additional Capt America watch. She placed the order around june 1st - 3 days later she received an txt stating that BOLT ( there credit card Processor) flagged her card, so she ended up telling me what it was so that we could use my credit card, Unfortunately I ended up getting the same message. ( mind you we have plenty of money in our accounts to cover the $114.00 watch). So i then had to reach out to the processor to get them to take the flags off of our cards. Once i was able to finally order it on June 15th, I didnt get the order until a week ago.
Just very disappointed in the overall purchasing process. I do understand that items would be delayed due to currently world events - but every time i called the Customer service - they told me it should be shipped any day now.
My husband like the product
Product variety, prices reasonable
I paid for fast shipping took them longer then a week to deliver. Took days for customer service to respond to my email. But when I received my package I was very satisfied with the product.
Happy with the service.
I have a smaller wrist (6.5") and this yours is one of the very few dive watches suitable for smaller wrists. I hate the trend of huge watches where 40mm is considered "small." Please continue to make watches in the 36-38mm size and I guarantee you'll tap a lot of potential customers like myself. I would love to see a dive watch in this same size, with an automatic movement, for example.
I am very impressed with the quality of the product as well as the beautiful way it was packed. The beautiful box and bag is an additional gift, so that when I give it to my friend it will look so incredibly classy. Bravo Invicta!
Very good had no problems
It was very easy to purchase but the waiting time from order to delivery was way to long. I understand at this current time, things can be little stressed or limited but a month and a half is like I said way too long.
Excelente servicio, precio y tiempo de entrega
Loved the watch, loved the price and definitely will order again if price is right.
The battery was dead.
Products are great... shipping was horrible. Defeated the purpose of the purchase.
Me encantó el reloj y la pulsera que compré para mi pareja; excelente empaque y accesorios. Definitivamente seguiré comprando en Invicta.
Great price, quality, service.
The product itself is excellent. However when I reached out regarding an issue with the watch when it arrived I was basically told "it's not our problem once you receive it".
Amazing so simple and easy to use
Excellent
Excelent watch's
Easy to find and to purchase product
From the business
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members