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The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
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Buen servicio
Obviously Invicta needs to work on their customer service team and hold times. 45 minutes is to long to hold. Super long wait getting my order which missed the mark for the gifts they were intended for. Should change delivery company as well. Can't beet the product for the price, great job!
It was fine. Passable
I'm very Happy with the service
It was proactive
Everything was quick and easy.
Easy shooping page thank you
I was worried my Fathers Day gift wouldn't arrive on time, but it did and looked absolutely perfect. My husband loved it.
I have a collection of Invicta automatic watches, I love them.
I look forward to every order, thankfully they arrive quick. They have a great variety, anyone can find a watch that far exceeds it's price in quality...
So far I have enjoyed shopping with invictastores.com. Like the watches.
Processing time took over a week. For 1 watch. Not too happy with that.
The products and customers service was good but the wait time for my order was ridiculous.
Overall I am satisfied with the items and delivery on time.
Overall experience was great!
Great watches with a great selection
Invictastores.com needs to be more realistic and aware of delivery dates. You expect a delivery date given by Invictastores.com when in reality DHL are slower than they actually report.
Very slow to ship and when i inquired, I received a 'canned' message that answered nothing.
It was good I love the selection of watches they had.
Customer service was awesome
I had a great experience
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

