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The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
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Good, reliable service provided by Invicta.
Great price - very nice products
Website moved a little slow at times
Great gifts for many occasions and recipients always happy with them,
Love the Pre Owned deals
Great experience I love your seahunter watches. Bring more
It seemed as if delivery took longer than usual for the stacker jewelry.
Great watches and prices.
Large selection and easy to order very nice looking watches. Unfortunately one of the watches I ordered was defective and is currently on its was back to you foe repair. But I and still a satisfied customer
I'm very pleased to have ordered from invictastores.com my order was accurate and it was shipped fairly quickly. Thank you
The item I received was great, but it took Two weeks to get to me. When I order through ShopHQ I receive the items within days (less than a week). I know we are under a Pandemic situation and logistics might be off, but I'm sure they can do better.
I actually placed another order a week and a half ago for a special occasion. But knowing what I had went through, This time a paid for 2 Day delivery ($29 more for this service), and its yet to ship! Is this possible? It's unacceptable.
Invicta - Please this shipping issue immediately!
It takes to long to get my watch
When I did not receive part of my order I contacted customer service. I was told the item was not shipped but would be in a couple of days. I assumed it was on back order or something. The item came in the mail the next day. While I was glad my item finally came even though it was very late, I had to wonder how the rep could look at the order on the computer and say it had not shipped and it gets to me the next day? Just seemed as if Invicta did not have their best foot forward on this entire order. How about a communication letting me know the item was delayed? How about an email letting me know it had been shipped so I was not just in "Limbo" How about knowing what you are talking about when you discuss a matter with a customer? I have ordered several items from Invictastore.com and never had these problems before. Hope you all do better next time, If there is a next time. Found out recently Amazon carries Invicta watches also.
It took a while for my items to be shipped out but overall it was a good experience. Once it was shipped, the delivery was fast and the products was well packaged.
Overpriced shipping
It's nice and easy Nd to place an order it do not take long and the delivery process is fast.
Son muy buenos precios y buena calidad.
Great variety lot of models great prices
F GJ kjc
Do you have a large selection of watches and great prices
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

