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The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
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The watch looks better in person.
Was very very disappointed that a previously purchased watch Broke and was claimed to be unrepairable by Invicta. The watch was purchased on a cruise and is only 2 years old. I felt that Invicta should have replaced the watch but that option was never offered.
A fantastic overall experience.
10 STARS IF POSSIBLE
Solo que se han tardado en enviar el tracking number y el.delivery esta ves tardo. Lo demás muy bueno el producto y los precios
Muy eficiente la entrega llegó en perfecto estado
Great watch & reasonable prices.
Love the items and quality of the products. Fast delivery.
The wait is crazy, it should not take up to two weeks to ship and order I have one order It's been two weeks I'm still waiting for your company to ship it and send me tracking info. I know it's unusual circumstances do to the pandemic that's going on but your process is very slow.
Great selection and price
Love the watches I ordered
Shipping was too long and when I reached out I gotta standard answer not an update on my delivery.
I knew the problems with delivery due to Covid-19, I wanted an update on my order.
Easy and fast ordering
The delivery of the order took a very long time.
Shopping was fine on the site. Tried to call to ask about a particular watch; way, way, way to long to wait. Without any embellishment the 30 minute wait was just seriously starting to tick me off. I don't care what's going on in the country or the business. There is simply "NO EXCUSE" to keep a customer waiting that long and that customer still place an order
Great watches at great prices but it was a left hand watch. Return was made easy. Will order the correct watch later.
Love the watches and price the only problem was the delivery. They were a gift and I received it after his birthday. That was the only problem but I did receive them. Thank you
Watch may be running slow. Maybe issue with the battery.
Always impressed with the merchandise purchased. Such style and elegance
I received a watch that was a return, had no plastic protective layer. They have high shipping rates and I will not buy again from them!
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

