Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great product for a great price. I wish customer service had answered my question completely but I appreciate having received my items and the quality is excellent.
Pretty easy considering order was placed via mobile!
Website is easy to use- I plugged in my watch criteria and quickly found what I was looking for.
I had no problem with my order.
I typically buy my Invicta's from Shop HQ, but this one "went away" so fast that I went to your wed sight to see if you had any more.
This was a very easy purchase! This was one of my better experiences
It was amazing
Beautiful watch!
Ur a keeper!
I own three Invicta watches and when they came out with one with my team on it the Philadelphia Eagles I had to get it.
Decent quality watch at a decent price. Very visually appealing too. But man you take forever to get items to your customers. The only reason I haven't purchased more items from you is because I know if I order something, I won't get it for almost 2 weeks. This makes my 3rd order from your site and it's the same way every time, so it's definitely not a one off situation. Kinda takes the joy out of ordering your watches.
I had a great experience and will be purchasing another watch soon
I love invicta watches. Very well made
Bought it for my husband for his birthday and he loved it. Thank you so much
EASY TO USE WEB SITE GREAT PRICES I NOW OWN 23 WATCHES
As per usual, fantastic watch and great value. Couldn't be happier with my Invicta Spongebob!
It was quick, easy, and direct
Not sure if I ordered two watches or one at first. Not the smoothest check out process.
First time i ordered took like a month to ship order and i paid for express/priority shipping. No sorry or anything. I tired them one more time ordered a watch on friday morning, found out 2 hours later got wrong watch emailed 3 times to cancel and on monday morning they said sorry has a tracking number even though they were closed all weekend i go when is it scheduled for delivery they go it just says pending-
I will never order from them again as i know this watch will now take a month to get here and i will send it back and another 2 weeks to process
Nice!
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

