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Invicta Stores

4.4

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Invicta Stores Reviews Summary

The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

value
53
quality
47
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32,192 reviews

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Zilmy V.
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The watch was way bigger at it was described, but it is a nice one thanks a lot

Date of experience: August 11, 2020
Clifton H.
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The selection is great and the process is very simple.

Date of experience: August 11, 2020
Stuart A.
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It is a good looking watch at a great price but the case size was a lot larger than expected.

Date of experience: August 11, 2020
Keevin O.
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Simple and easy
August 11, 2020

Simple and easy

Date of experience: August 11, 2020
Jose R.
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I found avery good deals.pretty watch
August 11, 2020

I found avery good deals.pretty watch.

Date of experience: August 11, 2020
Frank P.
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Delivery was slow and the tracking was terrible
August 11, 2020

Delivery was slow and the tracking was terrible

Date of experience: August 11, 2020
Quinton C.
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I never had the chance to talk to a live person
August 11, 2020

I never had the chance to talk to a live person. I was on hold for 20 minutes

Date of experience: August 11, 2020
ching c.
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07-23-20,I ordered three watches,but only received one.When can Iget two more?

Date of experience: August 11, 2020
Gavin B.
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Shipping times improved from my last order
August 11, 2020

Shipping times improved from my last order. The company could do a lot of infrastructure work to minimize shipping times. It's not terrible but could be drastically improved. Even if the shipping is longer, some form of communication to let you know that you didn't just get scammed would be appreciated. It seems like you hang in the balance forever to hear from them on your products. Tracking numbers never work either.

Date of experience: August 11, 2020
Susan J.
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The process to fix my watch took too long
August 11, 2020

The process to fix my watch took too long. The website 'IWrepair'. Was difficult to maneuver, making it difficult to communicate with people fixing my watch. Even with e-mails, it was difficult to communicate with them.

Date of experience: August 11, 2020
MARY S.
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Received the bracelet
August 11, 2020

Received the bracelet. Still waiting for shipment of the watch

Date of experience: August 10, 2020
Jason F.
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I'm very satisfied with my product
August 11, 2020

I'm very satisfied with my product

Date of experience: August 10, 2020
lester c.
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Smooth
August 11, 2020

Smooth

Date of experience: August 10, 2020
Franklin V.
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Fast no problem
August 11, 2020

Fast no problem

Date of experience: August 10, 2020
Kendra N.
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I WAS SATIFIED WITH THE PRODUCT AND PRICE
August 11, 2020

I WAS SATIFIED WITH THE PRODUCT AND PRICE

Date of experience: August 10, 2020
Jai B.
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Great Product...
August 11, 2020

Great Product... Shipping needs to get better... Communication is great but the length of time it takes to get your product will deter customers from buying more frequently.

Date of experience: August 10, 2020
DeBloise P.
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The watches should come in the proper cases
August 11, 2020

The watches should come in the proper cases

Date of experience: August 10, 2020
Robert F.
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So simple and easy to order
August 11, 2020

So simple and easy to order

Date of experience: August 10, 2020
Randolph R.
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Good night the lost product arrived in perfect condition and I am satisfied with the service thank you very much for Everything

Date of experience: August 10, 2020
LD M.
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Until now all my contacts were fine, with exception on two occasions. One for four repairs with no resolution yet and the purchase of my last two watches that took almost four weeks for delivery. So as much as I like your product, it's going to be my last.

Date of experience: August 10, 2020

From the business

Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.


invictastores.com0
Hollywood, FL, United States
+46
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