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Invicta Stores

4.4

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Invicta Stores Reviews Summary

The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

value
53
quality
47
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Ivelith P.
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Me gustan los estilos de los relojes y la calidad de sus productos.

Date of experience: August 17, 2020
Carmen V.
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Very good!
August 18, 2020

Very good!

Date of experience: August 17, 2020
Rafael M.
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Just wish shipping didnt take so long but I know pandemic

Date of experience: August 17, 2020
Angela G.
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It was just as nice in person as shown in the picture

Date of experience: August 17, 2020
Rebecca L.
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It took a long time to get the clocks
August 18, 2020

It took a long time to get the clocks

Date of experience: August 17, 2020
Gerard W.
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Easy to use, but took forever almost 30 days the longest time of all my deliveries. I called the customer service line it just gave a generic message and prompt but offered no help just you will receive email confirmation when your order is shipped. Had I spent $500 and y'all took my money as quick as you did and made me wait that long I would have been even more upset. All my other orders came quickly; however that was during the Holidays.

Date of experience: August 17, 2020
James P.
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Shipping took forever
August 18, 2020

Shipping took forever

Date of experience: August 17, 2020
Lili C.
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I like the price and quality of products
August 18, 2020

I like the price and quality of products

Date of experience: August 17, 2020
richard w.
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Best value anywhere for Invicta shoppers
August 18, 2020

Best value anywhere for Invicta shoppers.

Date of experience: August 17, 2020
Ana L.
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Several orders that I have made of spending three days that says, processing and a week they tell me the card did no go through security I do not understand because it has the necessary funds

Date of experience: August 17, 2020
ANGEL V.
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Unfortunately I could not use any of the bracelets since they did not work for me, very small...I don't see the sizes in the articule info...

Date of experience: August 17, 2020
Janet m.
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Great prices!
August 18, 2020

Great prices! Price even went lower after my purchase, but only $10. Great value, always

Date of experience: August 17, 2020
Johnny G.
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Great watch great quality thanks for everthing
August 18, 2020

Great watch great quality thanks for everthing

Date of experience: August 17, 2020
Jacqueline D.
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It was easy And fast
August 18, 2020

It was easy And fast

Date of experience: August 17, 2020
Maria A.
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I love Invicta watches and so far every single one I have purchased is of excellent quality.

Date of experience: August 17, 2020
Adrienne B.
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No issues with the timeliness of delivery
August 18, 2020

No issues with the timeliness of delivery. No issues with packaging.

Date of experience: August 17, 2020
Watch L.
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The site has a great selection of Invicta Watches at some great prices, unfortunately the deliver time is horrible. It make take up to 22 or more days to get delivered! There has never been a letter or phone call to explain or apologize for the delays.

Date of experience: August 17, 2020
Jose E.
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Thank you for the speedy delivery
August 17, 2020

Thank you for the speedy delivery

Date of experience: August 17, 2020
Nichole K.
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Unfortunately I can't stop purchasing from Invicta because you make my husbands absolute favorite watches! They are big and heavy and he's all about them.
I understand with the pandemic things may be running behind, but it took a month to get my order, missing our anniversary date. Understandable coming from China, but Florida? C'mon. And the first customer service agent that got back to me via email have vague answers and no apology. Better customer service, especially in this time, may help keep your business alive. Just sayin. Love the watch though. He loves it. It's absolutely what I was looking for. So thank you for that.

Date of experience: August 17, 2020
LAURIE G.
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The delivery took too long after the order was placed. I thought the order was lost.

Date of experience: August 17, 2020

From the business

Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.


invictastores.com0
Hollywood, FL, United States
+46
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