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Invicta Stores

4.4

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Invicta Stores Reviews Summary

The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

value
53
quality
47
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Beatriz A.
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Me encantan sus productos...
August 20, 2020

Me encantan sus productos...

Date of experience: August 19, 2020
Michael K.
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This order took a very long time to get here and until I threatened to cancel my order with my credit card, no one from customer service would answer my emails.

Not happy with this transaction, other than the price!

Date of experience: August 19, 2020
Thomas G.
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Easy to order from, but hard to get Customer Service response.

Date of experience: August 19, 2020
william m.
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Xxxx
August 20, 2020

Xxxx

Date of experience: August 19, 2020
Mosen V.
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Had to email customer service and they were prompt and efficient! Thanks

Date of experience: August 19, 2020
J q.
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I gave 5 star's because the process was easy
August 20, 2020

I gave 5 star's because the process was easy. Never had any issues with the quality of the watches and with the delivery...it always comes on time. My opinion working with them is top notch.

Date of experience: August 19, 2020
Nelson E.
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No e ricibido el producto todavia y el otro producto que compre lo devolvi para reparacion por q lo recibi con defecto

Date of experience: August 19, 2020
Jorge A.
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Great selection!
August 20, 2020

Great selection!
Product returned.

Date of experience: August 19, 2020
Jonathon P.
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Price was fine and brand is usually great (except for my reserve automatic...). Shipping was slow and communication could have been better.

Date of experience: August 19, 2020
Belle J.
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My experience with Invicta store what's good it just frustrated me a lot when they were used the excuse the coronavirus or due to the pandemic that all the orders are the Les but for the most part the waiting game was kind of frustrated on products that you had because of birthday is or whatever you ordered it for if it weren't for that their service and everything was great it just a waiting game to get your merchandise and you know you really don't know when you're going to get it due to the fact they said depend amick I guess a lot to do with all of the delays in shipping and processing and stuff.

Date of experience: August 19, 2020
Walter B.
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I really do appreciate your timely response to my question I received my order and love it thank you very much

Date of experience: August 19, 2020
Frank S.
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Usually fast easy transactions but occasionally there are extended wait times for delivery

Date of experience: August 19, 2020
Victor B.
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Love my watch and I just purchased another one
August 20, 2020

Love my watch and I just purchased another one

Date of experience: August 19, 2020
Clifford M.
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Great prices made a few purchases but Processing takes a bit longer than usual but I am happy with the pricing

Date of experience: August 19, 2020
MyQuynh T.
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Easy just a delay with info but was Resolved Expedient

Date of experience: August 19, 2020
Wendell M.
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I've ordered twice from you guys good service and no problems. Keep up the great service. I greatly appreciate it. Happy customer!

Date of experience: August 19, 2020
Joaquin R.
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My purchase was for a Wildflower #
August 19, 2020

My purchase was for a Wildflower #
******* and it arrived with a defect, in the flower design one of the petals is melted. And wait a long time to receive the package. Very sad

Date of experience: August 19, 2020
Richard M.
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Quick & easy process
August 19, 2020

Quick & easy process. It's also safe & secure. I'm very pleased with my purchases.

Date of experience: August 19, 2020
TRENT M.
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Shipping time is WAY TO SLOW
August 19, 2020

Shipping time is WAY TO SLOW

Date of experience: August 19, 2020
John R.
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Search function is not intuitive, so you must know what your looking exactly and if it is not there which is confusing when an email later shows they have it

Date of experience: August 19, 2020

From the business

Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.


invictastores.com0
Hollywood, FL, United States
+46
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