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The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
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The watch is too big. 50mm is too big for me
Would like to return it
Everything was ok it just took long to arrive. Its hard to find someone to adjust the band
I love my watch, I love the selection and the prices are awesome.
Excellent!
I paid for two day shipping and end up receiving my items 2-3 weeks later. Unacceptable considering I did not receive reimbursement for shipment. When I reached out to customer service initially I was given a bogus tracking number for items that never shipped! I had a shipment date and everything, and waited on Fed Ex all day, only to find our items never shipped. Upon receiving items one if the watches did not work. I am currently waiting on refund for that watch.
Terrible shipping time, but I guess it's all due to covid
Paid for 2 day shipping. They told me because of Covid19 they couldn't do 2 day shipping. But after they took the 29 dollars. Had to sent numerous emails to get the money back. Watches took over a month to be delivered.
Delivery time was not in a timely manner. I have ordered lots of watches from Invicta and never had too wait this long.
Muy buena experiencia
Excelente
Love the products just hate how long it take to receive the products and not knowing when the products being sent out
No pude ver el precio con los taxes hasta el final de la compra.
Delivery time could be better. Almost took a month
Watch took forever to ship and customer service had me on hold for over an hour
No comment at this point
This is a great site to learn every watch. I want to have a collection of Invicta watches
The watches came beautiful packaged, with all their certificates and original boxes.
My experience is not always consistent when ordering online. The website can be a little glitchy when paying, so I have to sometimes pay with PayPal Other times i can use my card. And it's not an issue with my card.
The shipping took way too long.
I love the product, but never received a response from you. The delivery time was ridiculous, I understand that there are issues some times with what is going on, but a month give me a break.
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

