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Invicta Stores

4.4

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Invicta Stores Reviews Summary

The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

value
53
quality
47
This company does not typically respond to reviews

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Gary H.
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The watch is too big
August 23, 2020

The watch is too big. 50mm is too big for me
Would like to return it

Date of experience: August 23, 2020
Michael B.
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Everything was ok it just took long to arrive
August 23, 2020

Everything was ok it just took long to arrive. Its hard to find someone to adjust the band

Date of experience: August 23, 2020
Theresa G.
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I love my watch, I love the selection and the prices are awesome.

Date of experience: August 23, 2020
Danny C.
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Excellent!
August 23, 2020

Excellent!

Date of experience: August 23, 2020
Shayla C.
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I paid for two day shipping and end up receiving my items 2-3 weeks later. Unacceptable considering I did not receive reimbursement for shipment. When I reached out to customer service initially I was given a bogus tracking number for items that never shipped! I had a shipment date and everything, and waited on Fed Ex all day, only to find our items never shipped. Upon receiving items one if the watches did not work. I am currently waiting on refund for that watch.

Date of experience: August 23, 2020
Ellen C.
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Terrible shipping time, but I guess it's all due to covid

Date of experience: August 23, 2020
Linwood J.
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Paid for 2 day shipping
August 23, 2020

Paid for 2 day shipping. They told me because of Covid19 they couldn't do 2 day shipping. But after they took the 29 dollars. Had to sent numerous emails to get the money back. Watches took over a month to be delivered.

Date of experience: August 23, 2020
Gary B.
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Delivery time was not in a timely manner
August 23, 2020

Delivery time was not in a timely manner. I have ordered lots of watches from Invicta and never had too wait this long.

Date of experience: August 23, 2020
Jos A.
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Muy buena experiencia
August 23, 2020

Muy buena experiencia

Date of experience: August 23, 2020
Bartolito R.
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Excelente
August 23, 2020

Excelente

Date of experience: August 23, 2020
david C.
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Love the products just hate how long it take to receive the products and not knowing when the products being sent out

Date of experience: August 23, 2020
rafael v.
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No pude ver el precio con los taxes hasta el final de la compra.

Date of experience: August 23, 2020
Nelson n.
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Delivery time could be better
August 23, 2020

Delivery time could be better. Almost took a month

Date of experience: August 23, 2020
Amir A.
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Watch took forever to ship and customer service had me on hold for over an hour

Date of experience: August 23, 2020
Alfred W.
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No comment at this point
August 23, 2020

No comment at this point

Date of experience: August 23, 2020
Todd W.
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This is a great site to learn every watch
August 23, 2020

This is a great site to learn every watch. I want to have a collection of Invicta watches

Date of experience: August 23, 2020
Michelle R.
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The watches came beautiful packaged, with all their certificates and original boxes.

Date of experience: August 23, 2020
Dria J.
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My experience is not always consistent when ordering online. The website can be a little glitchy when paying, so I have to sometimes pay with PayPal Other times i can use my card. And it's not an issue with my card.

Date of experience: August 23, 2020
Renee H.
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The shipping took way too long
August 23, 2020

The shipping took way too long.

Date of experience: August 23, 2020
Joshua R.
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I love the product, but never received a response from you. The delivery time was ridiculous, I understand that there are issues some times with what is going on, but a month give me a break.

Date of experience: August 23, 2020

From the business

Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.


invictastores.com0
Hollywood, FL, United States
+46
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