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The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
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The length of time to ship the order was too long. I doubt it would've shipped when it did if I didn't inquire about it ( for the 2nd time)
AWSOME YOU GUYS ARE THE GREATEST I GAVE ALL MY OTHER WATCHES AWAY TO MY SON EVEN MY ROLLIE CAUSE NOW I ONLY WEAR VICTAS
I was a little dissatisfied with the amount of time it took to receive my order... my credit card was run and charged within minutes of my order but took nearly 2 weeks for me to receive any kind of update on the status of my order...
My product was great, but my order took over a month to arrive.
Good price,quality and servce.
I think invicta stores have good prices and great products, but I would really tend not to purchase from you because of the very, very poor delivery process. I waited for weeks to get products that should have shipped much sooner with no information given until I complained. I would love to buy more watches from you but I do not want to wait forever too receive my new watch. I realize we are in a Pandemic and we should expect some delays, but your shipment delays were horrible and that kept me from purchasing more products from you!
Collector
Receive
Very slow on delivery times
Order watch came with one of the cases cracked never got a call back
My Husband loves Invicta watches. Prices are reasonable for the quality of the watches.
Shipping has been very slow but I guess in the time of COVID that's understandable.
It tooK.too long to receive. Will order from another supplier next time.
Absolutely no problems ordering online, delivery took 17 days, I did contact Customer services to enquire about length of delivery and I did get a courteous and prompt reply, the watch is really nice, and I would definitely order from Invicta again.
The only real issue I had was it took 3 weeks for it to ship.
Other than taking way to long to ship I'm very satisfied with the price and products.
Excellent
Great looking watch, great price
Great selection, amazing prices. I collect Invicta watches because of their size and the size of my wrist, and I have never been so happy to find a store in my life. They have everything I have ever looked for and stuff I didn't know about, and I will absolutely be making additional purchases in the near future. My last was a perpetual date, and though its my smallest watch, I think its beautiful and I love it.
Watches were awesome, both customers really liked the watches, I have place an order for another 3 watches.
No problem. Good product as always.
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

