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Invicta Stores

4.3

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Invicta Stores Reviews Summary

The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

value
53
quality
47
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Sasha C.
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Everything was perfect just package took about two weeks to get here and it was a gift which was given late but overall super beautiful and excellent quality thank you

Date of experience: August 24, 2020
Abbey V.
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I really like the watches but wasn't pleased with the time frame for shipping. I also didn't receive any feedback when I sent an email checking on the status.

Date of experience: August 24, 2020
Clovis R.
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Because u guys say it free shipping but still pay for shipping fee

Date of experience: August 24, 2020
David C.
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Love the Invicta site, but I would appreciate knowing about slow delivery, before I place an order.

Date of experience: August 24, 2020
Lenny T.
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I ordered these as birthday gifts
August 25, 2020

I ordered these as birthday gifts. I was certain a two week window would suffice, but nope, they still didn't arrive in time.

Date of experience: August 24, 2020
Thomas H.
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Very easy checkout process
August 25, 2020

Very easy checkout process

Date of experience: August 24, 2020
Darlene G.
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I have bought many watches with this company and the fact that I keep buying from them is because they have so many good deals. They have affordable pricing and flash sales that any watch connoisseur would love. Shipping is a bit slow but that may be attributed to the drama the post office is going through.

Date of experience: August 24, 2020
C L.
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Delivery time way to slow
August 25, 2020

Delivery time way to slow

Date of experience: August 24, 2020
James H.
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Its easy and the watches are very sturdy
August 25, 2020

Its easy and the watches are very sturdy. Also the cases the watches come in are pretty cool.
The only issue I have is the delivery time, as it is about 3 weeks before I receive my watches.

Date of experience: August 24, 2020
Goldieelocs X.
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It's took to long to ship but I understand why
August 25, 2020

It's took to long to ship but I understand why. Other than that ever was good.

Date of experience: August 24, 2020
Peter G.
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Customer service non existent
August 25, 2020

Customer service non existent
Four emails
Over one hour on phone to be hung up on
One month for delivery
Watch band came broken

Why bother with this survey if u have no intention of servicing customers
VERY disappointed

Date of experience: August 24, 2020
Michael M.
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Love invicta watch's working on my next purchase
August 25, 2020

Love invicta watch's working on my next purchase

Date of experience: August 24, 2020
Cynthia Q.
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I am very pleased with all my purchases, prices, and the products I have received. I have consistently received e-mail confirmations and tracking #'s for my purchases from Invicta. Thank you.

Date of experience: August 24, 2020
Jason O.
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It took 2 weeks for my order to be processed for shipping.it wasn't until I contacted the customer service after waiting 2weeks for the email so I could track my order did I receive confirmation it was processed & on its way.but everything else was great as usual

Date of experience: August 24, 2020
Paul M.
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I was very disappointed with the delivery time
August 25, 2020

I was very disappointed with the delivery time. I ordered it for a anniversary & birthday present for my mate 3 weeks prior & received it the week after.

Date of experience: August 24, 2020
Paul M.
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Great watches!
August 24, 2020

Great watches!

Date of experience: August 24, 2020
Kenneth B.
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Watch was great along with the price
August 24, 2020

Watch was great along with the price. Shipping not so happy. Took a month to get here from the time order was placed.

Date of experience: August 24, 2020
Stephen M.
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My watch took 3 weeks to arrive, when it DID arrive, it was defective, and it's now out of stock and can't be replaced

Date of experience: August 24, 2020
Ted S.
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It took a while to get the watch, however I like it considerably.

Date of experience: August 24, 2020
Tammy Y.
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My order was split to two deliveries which wasn't an issue in itself. However, the first order missed the 5 business day by 3 days and the second order was almost 4 weeks! I tried calling and was on hold for an hour. I hung up. I sent emails to which I never received responses. I was not happy because I paid for expedited shipping! If you can't meet your shipping guidelines you shouldn't offer expedited shipping!

Date of experience: August 24, 2020

From the business

Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.


invictastores.com0
Hollywood, FL, United States
+46
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