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The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
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Everything was perfect just package took about two weeks to get here and it was a gift which was given late but overall super beautiful and excellent quality thank you
I really like the watches but wasn't pleased with the time frame for shipping. I also didn't receive any feedback when I sent an email checking on the status.
Because u guys say it free shipping but still pay for shipping fee
Love the Invicta site, but I would appreciate knowing about slow delivery, before I place an order.
I ordered these as birthday gifts. I was certain a two week window would suffice, but nope, they still didn't arrive in time.
Very easy checkout process
I have bought many watches with this company and the fact that I keep buying from them is because they have so many good deals. They have affordable pricing and flash sales that any watch connoisseur would love. Shipping is a bit slow but that may be attributed to the drama the post office is going through.
Delivery time way to slow
Its easy and the watches are very sturdy. Also the cases the watches come in are pretty cool.
The only issue I have is the delivery time, as it is about 3 weeks before I receive my watches.
It's took to long to ship but I understand why. Other than that ever was good.
Customer service non existent
Four emails
Over one hour on phone to be hung up on
One month for delivery
Watch band came broken
Why bother with this survey if u have no intention of servicing customers
VERY disappointed
Love invicta watch's working on my next purchase
I am very pleased with all my purchases, prices, and the products I have received. I have consistently received e-mail confirmations and tracking #'s for my purchases from Invicta. Thank you.
It took 2 weeks for my order to be processed for shipping.it wasn't until I contacted the customer service after waiting 2weeks for the email so I could track my order did I receive confirmation it was processed & on its way.but everything else was great as usual
I was very disappointed with the delivery time. I ordered it for a anniversary & birthday present for my mate 3 weeks prior & received it the week after.
Great watches!
Watch was great along with the price. Shipping not so happy. Took a month to get here from the time order was placed.
My watch took 3 weeks to arrive, when it DID arrive, it was defective, and it's now out of stock and can't be replaced
It took a while to get the watch, however I like it considerably.
My order was split to two deliveries which wasn't an issue in itself. However, the first order missed the 5 business day by 3 days and the second order was almost 4 weeks! I tried calling and was on hold for an hour. I hung up. I sent emails to which I never received responses. I was not happy because I paid for expedited shipping! If you can't meet your shipping guidelines you shouldn't offer expedited shipping!
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

