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Invicta Stores

4.4

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Invicta Stores Reviews Summary

The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

value
53
quality
47
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Linda C.
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I reached out to return the watch it was too big about two weeks ago and no one has returned my call

Date of experience: August 25, 2020
JM W.
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Good experience overall
August 25, 2020

Good experience overall.

Date of experience: August 25, 2020
Teres W.
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Took longer than expected to get it but satisfied

Date of experience: August 25, 2020
Ed L.
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Very easy, a pleasure to use
August 25, 2020

Very easy, a pleasure to use.

Date of experience: August 25, 2020
Germany
1 review
0 helpful votes
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Customer service
August 25, 2020

I am only giving them one star because I have to otherwise I would give 0. I am writing because I ordered a watch for my fiancee and needed by a certain time do when I talked to customer service they said I would have to wait 2-3 weeks to get my watch which was a bday gift. I would never order another watch from this company again not would I recommend this company to anyone.

Date of experience: August 25, 2020
Dave K.
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Great Product, Great Price
August 25, 2020

Great Product, Great Price. I would buy again! Thanks, Invicta!

Date of experience: August 25, 2020
Isaiah W.
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The delivery time takes to long and you never get the info correct when tracking package

Date of experience: August 25, 2020
Shirley G.
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Mi experiencia con invicta ha sido excelente, mis reloj son espectaculares y de buena calidad, por el retraso de los pedidos debido a la pandemia,me mantuve en comunicación y ellos conmigo, excelente servicio al cliente,enamorada de mis reloj, les doy un 100%+ gracias invicta

Date of experience: August 25, 2020
James W.
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Well I've spent over $1000.00 on watches this year but sadly have not been approved for a line of credit with Invicta,in which I would no doubtedly spend more,but your loss since I was approved else where!

Date of experience: August 25, 2020
Barry V.
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Great service and love the watch,one of many i have but the skull is excellent.

Date of experience: August 25, 2020
Lawrence G.
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Was told that I would be notified when it was shipped and estimated delivery. I was never informed of either and it was left outside. I never knew when it was coming to make sure I arranged for it to be taken it upon delivery.

Date of experience: August 24, 2020
Mildred J.
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It was great experience and love the prices
August 25, 2020

It was great experience and love the prices

Date of experience: August 24, 2020
David P.
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Wish the shipping info was a little clearer to begin with.

Date of experience: August 24, 2020
Joel T.
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The prices are good so I purchased two watches so that I could get the free shipping as you advertise, (free shipping $149 & Up) but noooooo! At the checkout you still charged me $12.99, now I am not happy!

Date of experience: August 24, 2020
Timothy S.
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The products are AMAZING!
August 25, 2020

The products are AMAZING! I have four watches, but definitely plan on buying more.

Date of experience: August 24, 2020
Amneris E.
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The watch is beautiful and the bracelet was very nice

Date of experience: August 24, 2020
Sasha C.
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Everything was perfect just package took about two weeks to get here and it was a gift which was given late but overall super beautiful and excellent quality thank you

Date of experience: August 24, 2020
Abbey V.
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I really like the watches but wasn't pleased with the time frame for shipping. I also didn't receive any feedback when I sent an email checking on the status.

Date of experience: August 24, 2020
Clovis R.
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Because u guys say it free shipping but still pay for shipping fee

Date of experience: August 24, 2020
David C.
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Love the Invicta site, but I would appreciate knowing about slow delivery, before I place an order.

Date of experience: August 24, 2020

From the business

Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.


invictastores.com0
Hollywood, FL, United States
+46
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