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Invicta Stores

4.4

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Invicta Stores Reviews Summary

The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

value
53
quality
47
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Alejandra T.
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...
August 27, 2020

Date of experience: August 27, 2020
Martin C.
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Great Website
August 27, 2020

Great Website. We hope these dive watches hold up well under pressure.

Date of experience: August 27, 2020
Barvel U.
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Took a month to receive my order!
August 27, 2020

Took a month to receive my order! It was a birthday gift and it did not arrive in time. In that respect I was disappointed

Date of experience: August 27, 2020
Daphne W.
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I wish it was a shorter turnaround time between order and shipping. Other then that, my shopping experience with Invicta Stores has been good.

Date of experience: August 27, 2020
Charles H.
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Quick ty
August 27, 2020

Quick ty

Date of experience: August 27, 2020
Tom S.
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Have ordered over 50 Invicta watches over the years from you and this last purchase was a very
Frustrating experience. Order was placed on 7/22/20...finally received confirmation of delivery slated for 8/03/20...did not arrive that day...seriously considering never using your web site again

Date of experience: August 27, 2020
Louis E.
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It was a pleasant experience
August 27, 2020

It was a pleasant experience. The site was easy to negotiate and the choices are varied and many.

Date of experience: August 27, 2020
JAFAR K.
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ITS VERY NICE
August 27, 2020

ITS VERY NICE

Date of experience: August 27, 2020
Luis A.
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Very satisfied above all
August 27, 2020

Very satisfied above all.

Date of experience: August 27, 2020
Edgardo V.
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Buena
August 27, 2020

Buena

Date of experience: August 27, 2020
Paul H.
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Love the watch
August 27, 2020

Love the watch. Shipping time is way too long, and customer service was of no service.

Date of experience: August 26, 2020
Casey E.
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Delivery was a bit slow, but understood with the current issue with COVID19

Date of experience: August 26, 2020
Melorah B.
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I placed the order on a Monday hoping to get the watch by Friday. I paid for two day shipping. By Wed. It still hadn't shipped, so I emailed customer service to request my order be cancelled. I was emailed on Saturday to tell be my order was about to ship. I emailed again to request the order be cancelled. The order was not cancelled so I pad $30 for 2 day shipping for no reason, and have a watch I now don't want.

Date of experience: August 26, 2020
Travis S.
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Thumbs up great merchandise
August 27, 2020

Thumbs up great merchandise

Date of experience: August 26, 2020
John W.
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It's quite annoying to have an Invicta credit card and every time I go to check out my account isn't on file and I have to put in the card information

Date of experience: August 26, 2020
Hector A.
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Love INVICTA allways diffrent but excellent models

Date of experience: August 26, 2020
Stephen H.
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Im very happy with my purchase would order from them again

Date of experience: August 26, 2020
Edgar S.
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I had no issues with the delivery delays
August 27, 2020

I had no issues with the delivery delays. The slow email response is where I was annoyed. But the other than that still great product and good service!

Date of experience: August 26, 2020
JESSE D.
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I have bought several watches form you
August 27, 2020

I have bought several watches form you. It seems like 1 out of 5 watches I receive with scratches. This is due to the watch bracelets not being wrapped in plastic as is customary. This particular watch has a perpetual calendar no one I contacted could tell me how to set it combining that with the scratches made me think twice so I returned it. I am not sure that I will continue ordering through the Invicta store.

Date of experience: August 26, 2020
Virginia S.
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...
August 27, 2020

Date of experience: August 26, 2020

From the business

Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.


invictastores.com0
Hollywood, FL, United States
+46
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