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The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Great Website. We hope these dive watches hold up well under pressure.
Took a month to receive my order! It was a birthday gift and it did not arrive in time. In that respect I was disappointed
I wish it was a shorter turnaround time between order and shipping. Other then that, my shopping experience with Invicta Stores has been good.
Quick ty
Have ordered over 50 Invicta watches over the years from you and this last purchase was a very
Frustrating experience. Order was placed on 7/22/20...finally received confirmation of delivery slated for 8/03/20...did not arrive that day...seriously considering never using your web site again
It was a pleasant experience. The site was easy to negotiate and the choices are varied and many.
ITS VERY NICE
Very satisfied above all.
Buena
Love the watch. Shipping time is way too long, and customer service was of no service.
Delivery was a bit slow, but understood with the current issue with COVID19
I placed the order on a Monday hoping to get the watch by Friday. I paid for two day shipping. By Wed. It still hadn't shipped, so I emailed customer service to request my order be cancelled. I was emailed on Saturday to tell be my order was about to ship. I emailed again to request the order be cancelled. The order was not cancelled so I pad $30 for 2 day shipping for no reason, and have a watch I now don't want.
Thumbs up great merchandise
It's quite annoying to have an Invicta credit card and every time I go to check out my account isn't on file and I have to put in the card information
Love INVICTA allways diffrent but excellent models
Im very happy with my purchase would order from them again
I had no issues with the delivery delays. The slow email response is where I was annoyed. But the other than that still great product and good service!
I have bought several watches form you. It seems like 1 out of 5 watches I receive with scratches. This is due to the watch bracelets not being wrapped in plastic as is customary. This particular watch has a perpetual calendar no one I contacted could tell me how to set it combining that with the scratches made me think twice so I returned it. I am not sure that I will continue ordering through the Invicta store.
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

