Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I found a nice gift for a great price
I paid for 2 day delivery and delivery was made a few weeks later
I know that due to Coronavirus a lot of things have been delayed. I got half of my order about three weeks after. Then one of the items I ordered was out of stock and I was not made aware of this until yesterday. A refund is supposed to be issued, but I have yet to receive it.
IT Was great
It took about a month to receive my product. Once it was received, it did not look exactly as it did on the television. It looks like a version of the graffiti watch but not with all the same colors displayed on the television. The watch i received had mostly grey tones and not all the vibrant colors I was expecting.
Very happy with my Invicta watch. I'm still looking for a New or used and get the venom with the blue face and watch band. If you find one please contact me
The watch I got has the band on upside down so it clasps incorrectly. Now I have to go to the jeweler and PAY MORE MONEY to have it corrected. Not a happy customer. You should refund me the $25 for having to do this!
I'd purchase total of 4 Watches recently within few weeks. Only had issue with one that it was shipped way too long, and after numerous contact it finally arrived. Other than that no problem. I like Invicta watches and will purchase more. Keep up the good work with great products. Thank you
I'd purchase total of 4 Watches recently within few weeks. Only had issue with one that it was shipped way too long, and after numerous contact it finally arrived. Other than that no problem. I like Invicta watches and will purchase more. Keep up the good work with great products. Thank you
It is was easy to shop
Calidad y rapidez...muy buena
Excelente facil y rapido
Shipping took longer then i thought. But was satisfied with the watch i got so much I will be doing more business with them thank you..
Item received quickly and was just as described. Also received store credit as promised for price adjustment.
I love the watch a lot. But the shipping time was long comparing with the other watch buy it in the same order. And I make the purchase and short time later you lower the price even better that I buy mine. I will continue shopping with your store because I love the quality of your watches. This is my 4th one that I have.
Thanks for your excellent customer service!
It took over 10 days before it was shipped. I called, and then they expedited it. Shopping experience was nice and easy. So many lovely watches to choose from! This is my 2nd time ordering...won't be my last!
Good
The timepieces I ordered look great and prices were good. Took a little bit longer than expected for the delivery to come, but happy with the product and site otherwise.
I collect Invicta watches.
I still have not received a refund on my last order when I paid for 2 day shipping it took at least six days
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

