On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Invicta Stores Reviews Summary
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I really have had great experiences with Invicta I currently own 5 Invicta watches and wear them daily. The price is amazing for the quality of the watches. I will continue to be a customer for life with Invicta.
Easy quick transaction! I just started buying invicta watches 2 months ago! I own over a dozen invicta watches already! I will continue doing business!
Thanks
Dave
Amazing product and amazing service.
Slightly above average.
Great looking watch. Would like something included to adjust the band.
Easy shopping great deal
Mi primera experiencia con invicta store
Good buying experience
Ease of navigation was great
Everything good
Great customer service
Amazing service
1 Big issue.The Fed Ex Delivery. I live in an elevated building with an Unsecured lobby. In that Unsecured lobby is a USPS delivery area. New York City is what is called a NO RELEASE PACKAGE AREA. Meaning the Packages are not supposed to be left Without a SIGNATURE. I received an Email that the package Was Signed for. Really? I never signed for anything. He Forged my Signature and Released it in my UNSECURED LOBBY. I am DISABLED! When I Received that Email, I had to RUSH down 7 Flights to make sure NO ONE STOLE MY PACKAGE. FORGERY is a FELONY, Punishable up to 25 Years in Prison. Luckily the package was still in the UNSECURED LOBBY! I know this is not Invictas fault. But I do think you should address this issue with them if they are your Delivery Company.
Great selection and prices! The one thing that I didn't care for was that I didn't find out which watches were covered under a particular sale until I added it to the cart and entered the Discount Code. Almost 50% of the time, the discount did not apply to the watches I selected.
Craftsmanship on the watch was exactly what I expected a very good job
Beautiful quality watches and a good price and speedy delivery
Quick delivery and fairly priced. Hard to find model.
Tough getting through the login/credit card process.
I have had good luck with Invicta watches and customer services. Good value, good quality, good experience.
Had the watch I was looking for and easy check out process.
From the business
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Watch Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members