Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I love your watches. Thank you
The experience was good. Love the watches.
I feel as the photo did not accurately depict the product. The photo was a really beautiful BIG watch but I received a small, thin, cheap watch thst does not represent the quality that I am used to with Invicta products.
Site is slow and not enough options
Quick and easy grt service Love the product
I pay for a 2 day delivery it took 14 days for me to get the watches I understand because of the pandemic there will be a delay but that was unacceptable paying $29.00 for getting the item 14 days later is a joke.
No hassle buying.
Definitely a great choice
Easy procsss
Doing a good job for customer thanks
All was well.
My 2nd order; great sales. This transaction was super easy.
Producto bueno la entrega muy larga
Arrived when scheduled. No problems from purchase to delivery. Excellent experience.
My 10% discount code did not work and the add said free shipping but it charged me anyway. SMH
I have ordered many products from this compost over the years. This is the 1st bad experience that I have had. I ordered a watch and an Oakley Backpack on this order. Received the watch in a timely manner and as always very pleased! However my Backpack at 3 weeks was not received. Called customer care and never was given an answer as to why, where or even if it was sent. Asked to be called back after researching my order to update me and that was also not done. 2 more weeks go by and finally receive a package that includes my 2nd item. Very frustrated and since this was a Backpack for one of my kids, I had to purchase an additional one because it was not received prior to school start date!
Good service
I couldn't use my welcome code and it kept kicking me out
I love your Disney watches. I need to return a watch because we already have it. How do I go about that?
I received my watch, and it was broken. Not happy
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

