Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Love the item that I received
TWO THUMBS UP!
If it says free shipping in the description, IT SHOULD BE FREE SHIPPING!
This is a great website
I have no problems with the Invicta products and dealing with Invicta Stores. I received an Invicta perpetual watch, on time, but the watch had an issue, not sealing water out, and the crystal began to fog immediately! I sent it back, and reordered another when it became available. I have received the replacement, already. The original was sent back the next day, too. I have not received my credit yet for the 1st watch, and I had to pay more for the replacement watch then I did for the 1st watch.
Would like someone to follow up and let me know what can be done.
Sincerely,
Brandon Shamlian
I wasn't satisfied with the processing time. I ordered a different Invicta watch from Evine, the day after I purchase from Invicta and I received that watch in exactly 5 days. Invicta took an additional 6 days. It's also advertised that processing time is 4 to 5 business days and it took 6 or 7 business days for me to get an email notifying me that my or was being shipped. Way too long for processing!
Handling time took nearly a week, I'd expect it to be quicker...
Quick and eaay
Checkout toolong
The deliver time could've been better but overall I'm satisfied with my purchase
Good first time online purchase
I'm very happy thus far with the three watches I have recently ordered from Invicta. They arrived in much better condition than they do from Evine or Amazon.
Good selection and the best prices for the items available.
Very good overall. Watch looks even better in person than in the add. My only issue is that I believe that the shipping could have been faster than it actually was. But I have it now and have already wearing it
The only thing I did not like that fedx just left package at the door nor text nor did they ring the for bell to let someone know package was left at door step..
The product and price were great. Delivery time was slow. It took a full 5 days for the product to ship.
Great site with amazing deals on top quality time pieces. Best site and prices around and awesome customer service. 4 more amazing time pieces to add to the collection. 5 stars *****
So many wonderful choices
It was easy to find what I looking for...
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

