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The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
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Overall experience was great!
Great prices on quality watches
Love these prices!
This has been the most difficult on line purchase ever. Ever. I don't know why but the order page was not working on my phone. The web page didnt work on my laptop for two days. I would've walked away but it became a challenge which is crazy. Not to mention one of my invicta watch bands broke the third time I wore the watch and I don't see where I'm going to be able to order the part. Not too happy with Invicta.
Beautiful watch. A bit heavy, though. Otherwise, great price and delivery service!
God experience
Satisfied
I would have liked the order to be processed and shipped faster but I am very satisfied with my new watch
Watch was beautiful but found it too heavy to actually wear. Bought this as a Father's Day present but had to return due to the weight and size of the watch.
I just wish the back button would be a little better functioning because you have some clearance watches that I would be interested in, but everytime I select one to add to the cart and then want to continue shopping I can never find those options again.
You guy's are great, Love my new watch. I plan on buying more.
I went to a local store (not an Invicta) that was going out of business. They had a few Invictas on sale but the one that I ended up ordering caught my eye. The asking price of the watch was $499, with an original MSRP of $980. Instead of getting the watch at the store I got the model number to price check it myself a bit later. Sure enough, i was able to find it on invictastores.com for far less. I paid $252 to include shipping and handling for the watch and it looks just like the one i looked at the store. No scratches or blemishes and I paid half the price. I couldn't be happier with this purchase.
I loved my online order! And the yellow no was a gorgeous presentation! It had mother of pearl instead of solid gold so I wanted to exchange it. But again it's a lovely watch.
So I didn't realize I couldn't return it at the Boca Raton mall store.
I'm not satisfied with the extra watch I purchased there in Boca Raton. She was nice but gave me the floor sample watch. My Mother opened the box and it didn't look like anything like your beautiful online yellow box! I'm returning it. But I have to drive 45 minutes and I'm not buying it at the store anymore.
Great product and service!
The accessibility that the website provides is amazing. It is very easy to navigate and there are many search options to ensure that you find exactly what you're looking for. The watch I got is absolutely stunning and I am so excited to give it as a gift, now just to hold the secret for 6 months.
Yellow tag events are a great way to get an AMAZING watch at unbelievable prices
Nice watch, well made!
Very nice with under a fair price. The easy to buy and great design - makes me come back to the store and choose more products
Great products are nicely displayed
Invicta, while having left me out to dry a couple times in the past, came through with this watch. Hard to beat for looks, style, features, and price.
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

