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Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
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Very informative,quick and simple,a good tool to see who you are dealing with when unknown emails arrive…
Report has no valuable details need more info that is useful
Hello Joseph,
Thank you for your review, and I'm sorry our service did not meet your data needs.
I can see you were trying to find information on an email address. We sincerely apologize, but we could not find any additional information on your request within our database. This may happen if the email address is under any of the following conditions:
(1) is a dummy/system-generated email;
(2) has been added to the Do Not Email List;
(3) has been purposely removed for privacy, confidentiality, and security by an individual or the state.
Rest assured, we are working on improving our services. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Cannot identify vehicle owner. I already knew the type of vehicle.
Results were very quick and extensive which is very important.
Hello Gillian,
Thank you for your feedback! We're glad you found the results quick and extensive. We work hard to meet your expectations and are happy to hear we hit the mark for you.
If you need further assistance, please do not hesitate to contact us at your earliest convenience. Have a great day, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
That it might give me more information as to outgoing, incoming calls and text
Hi Amber,
Thank you for sharing your feedback. I understand you're seeking more detailed information regarding outgoing and incoming calls and text messages.
Our goal is to provide you with the information that you need. However, please understand that we can't guarantee full or accurate information for every name, phone number, or address because publicly available information varies. Records may be missing or incomplete for various reasons, including state restrictions.
If there’s anything specific we can help you with, feel free to call or email us at [email protected]. We’re always here, ready to assist. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Hi David,
Thank you for your feedback! I’m sorry you did not receive the information you needed.
Please know that we source our data from public records, and therefore, we cannot guarantee the accuracy or completeness of every record. Some records or information may be missing due to federal or state laws/restrictions.
Allow us to search for you to obtain the information you require. Please feel free to give us a call or send an email to [email protected]. We hope to serve you better.
Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
U make me pay for the name of the owner, this should be included.
Hi Rhonda,
Thank you for your feedback! I’m sorry if the outcome of your search did not provide what you are looking for.
Please note that the preliminary search determines whether or not the person is in the United States by checking their records. This information is only provided as a resource. Even when the same search parameters are used, the preliminary search results may differ from those found in the member's area.
We source our data from courthouses, white page databases, vital records websites, social networks, and archives. The information might be restricted access under the Driver’s Privacy Protection Act (DPPA). There is no assurance, as found in our FAQs>Data Questions: https://infotracer.com/faq/. We hope you understand. Let us know if there's anything else we can help you with. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Trying to get vehicle owner name. I paid for it and didn't get anything but information on the vehicle
Hi David,
Thank you for your feedback. I’m sorry if you didn't find the information you were looking for.
Please be aware that the preliminary search is designed to identify whether an individual is in the United States by examining their records. This information is intended solely as a resource. Additionally, even when the same search parameters are applied, the preliminary search results may differ from those available in the member's area.
We will do our utmost to address your concern effectively. Please give us a call or send an email to [email protected]. Thank you for your patience, and we appreciate the opportunity to assist you. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I verified a cell number I know and got nothing from this site.
Hi Christian,
Thank you for your feedback! I’m sorry if you did not receive the information you needed.
I tried searching for the information but was also unsuccessful. We could not find any additional information on your request within our database. This may happen if the phone number is under any of the following conditions:
(1) is a dummy/system-generated number;
(2) has been added to the Do Not Call List;
(3) has been purposely removed for privacy, confidentiality, and security reasons by an individual or by the state.
Our data is sourced from courthouses, white pages, vital records, social networks, and archives. Due to legal limitations, inaccuracies and omissions may occur.
Please let us know if there's anything else we can help you with. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Does not provide owner information. Gives very basic information
Hi Adriana,
Thank you for your feedback. I’m sorry you didn’t receive the information you needed.
Although our service allows you to search for car ownership information, there are the following conditions that the data is unavailable:
(1) has been newly purchased/transferred;
(2) hasn't been updated for a long time;
(3) has been purposely removed for privacy, confidentiality, and security by an individual or the state.
We hope you understand. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Garbage, gave me nothing I needed. Why prey on people with public info.
Hi Andy,
Thank you for your feedback. We aim to provide clear information about our services, and I’m sorry you were dissatisfied with the information you received. Please share more specific details about your experience so we can address your concerns and find a way to make this right. Feel free to give us a call or send an email to [email protected]. We’re here to help. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
It has been good so far, im not sure yet. Easy navigation. Thanks.
Hi Alyssa,
Thank you for your feedback and the 3-star rating! We're glad you're satisfied with our service.
Please know that we are constantly working to improve. If you have specific concerns or need further clarification, feel free to reach out or send an email to [email protected]. We’re here to help. Have a nice day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I haven't found what I'm looking for. His had better be worth the money I spent.
Hi Leigh,
Thank you for sharing your feedback and 3-star rating! I’m sorry you didn't find the information you were looking for.
Please know that we only gather information from public records made available by the county or state. If they did not digitize the information, if there are state restrictions, or if the information was requested to be removed for privacy, confidentiality, and security reasons, which is already beyond our control.
If you have any questions or need assistance, please call or email us at [email protected]. We’re here to help. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Had to look up an old court case to recoup some restitution money
Hi Barbara,
Thanks for your awesome review! We’re so glad you found our service helpful and satisfied with the information you received. We always strive to provide the best service possible. If you need anything else, we’re here for you.
We look forward to hearing from you again. Have a nice day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Account showed as inactive despite recent 12/21/24 payment.
Hi Byron,
Thanks for the awesome review! We’re here to ensure you get the details you need and we hope you will recommend us to others. If you need anything else, we’re here for you. Have a nice day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Just became a member so far its great I'm just now using it thank you info tracer
Hi Lynnette,
Thanks for your awesome review! We’re so glad you found our service helpful. We always aim to provide a better experience and hope you’ll recommend us to others.
We look forward to hearing from you again. Have a nice day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I like this web site it has some good information some of the information is not up to date
Hi John,
Thanks for your feedback. I’m sorry that the information you received is not current.
Please know that our data is sourced from multiple agencies, and while we strive for accuracy, some information may not always be current. For further details, you may visit this link:
https://infotracer.com/terms/
We are committed to resolving this for you. Please feel free to give us a call or send an email to [email protected]. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I Couldn't see results. Wouldn't let
Me log In. I called no answer. I need to cancel so my card doesn't get a recurring charge monthly. Thanks so much.
Hi Amanda,
Thank you for your feedback. I’m sorry for the inaccurate information you received.
Please know that we source our data from public records; therefore, we cannot guarantee the accuracy or completeness of every record. Some records or information may be missing due to federal or state laws/restrictions.
We want to make things right for you. Please give us a call or send an email to [email protected]. We hope to have the opportunity to serve you better.
Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Overall an easy and low cost experience to obtain some info we needed.
Hi Andre,
Thank you for your awesome feedback! We're glad you’re satisfied with our service. We strive to provide accurate and reliable information, and it's great to know we met your expectations.
Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Fast service but i did not receive the outcome i expected and beyond that i was given zero results yet i know for a fact there are some Manitoba records for this person that i have found for myself yet InfoTracer missed those.
Hi Reid,
Thank you for your feedback. I’m sorry you were dissatisfied with the report you received.
Please know that we source our data from public records sources, and therefore, we cannot guarantee the accuracy or completeness of every record. Some records or information may be missing due to federal or state laws/restrictions.
We want to make things right for you. Let us search for the specific information you need. Feel free to give us a call or send an email to [email protected].
We are committed to improving our service and ensuring you have a better experience moving forward. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Answer: This site sucks and yes I believe it's a scam why can't they find the data they try and force you to key more fir the sane information I want a dam refund!


Hello John,
Thank you for the 4-star review! We're thrilled you found our service informative, quick, and simple. We value your time and convenience, so our goal is to assist and help our customers find the information they need as quickly as possible.
If you need anything else, please do not hesitate to contact us at your earliest convenience. Have a nice day, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315