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Infotracer

3.2

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infotracer.com
Boston, MA, United States
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Infotracer Reviews Summary

The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.

This summary is generated by AI, based on text from customer reviews

service
724
returns
43
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Louisiana
1 review
0 helpful votes
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Good
July 2, 2020

Good

Date of experience: June 2, 2020
Germany
1 review
0 helpful votes
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I think your service can be of great help, thank you

Date of experience: June 2, 2020
Washington
1 review
0 helpful votes
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Good
July 2, 2020

Good

Infotracer attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 2, 2020
Kazakhstan
1 review
0 helpful votes
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Good
July 2, 2020

Good

Infotracer attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 2, 2020
Pennsylvania
1 review
0 helpful votes
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NO INFO
July 2, 2020

NO INFO

Infotracer attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 2, 2020
Canada
1 review
0 helpful votes
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Je vais pouvoir en dire plus après avoir consulté mes recherches merci beaucoup

Date of experience: June 1, 2020
Texas
1 review
0 helpful votes
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Easy and cheap if it really has everything it advertises

Date of experience: June 1, 2020
Germany
1 review
0 helpful votes
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Good
July 2, 2020

Good

Date of experience: June 1, 2020
Massachusetts
1 review
0 helpful votes
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Awesome
July 1, 2020

Awesome

Date of experience: June 1, 2020
Utah
1 review
0 helpful votes
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Fast
July 1, 2020

Fast

Date of experience: June 1, 2020
New York
1 review
0 helpful votes
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Good
July 1, 2020

Good

Date of experience: June 1, 2020
Illinois
1 review
0 helpful votes
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Good
July 1, 2020

Good

Infotracer attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 1, 2020
Arizona
1 review
0 helpful votes
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Very easy to use and surprisingly accurate information.

Infotracer attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 1, 2020
Minnesota
1 review
0 helpful votes
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Ok
July 1, 2020

Ok

Infotracer attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 31, 2020
California
1 review
0 helpful votes
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Cool
July 1, 2020

Cool

Infotracer attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 31, 2020
Pennsylvania
1 review
0 helpful votes
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This search is for personal use, I am interested to see whether the information is accurate... so far! YES!

Date of experience: May 31, 2020
Germany
2 reviews
0 helpful votes
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Nice
June 30, 2020

Nice

Date of experience: May 31, 2020
Florida
1 review
0 helpful votes
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Thsnku
June 30, 2020

Thsnku

Date of experience: May 31, 2020
Florida
2 reviews
0 helpful votes
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Good
June 30, 2020

Good

Date of experience: May 31, 2020
California
1 review
0 helpful votes
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I haven't used it yet and it's asking me to rate this site.

Infotracer attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 31, 2020