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From the business
Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
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Very good services in link to helping find items lost or stolen or report
Good
Can't get up the info i paid for. I will not use again.
Ok
I ordered a report and it appears to have went blank. Took 2 tries to get set up?
****
I don't have anything to say yet about the information you provide
Reasonable terms, fast service, perhaps just what I need.
So far it offered access for 7 days for 1.00. Then to access the FULL report, which seems to mean to access ANYTHING about your search, it offered 7 days UNLIMITED access for another 5.95. I denied the offer and was counter offered with 1.95 for unlimited access so I agreed to the offer and was asked to rate my "so far" $#*!... here we are..
Good
Good
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members