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Online Shopping for Indian Dresses & Latest Bridal Wear - Lehenga Choli, Wedding Sarees, Salwar kameez, Sherwani, Ethnic & Modern Outfits and More. Buy Now!
The company demonstrates a strong reputation for product quality, with many customers praising the craftsmanship, accurate measurements, and timely delivery of their garments. Positive feedback highlights excellent communication and customer service, particularly in accommodating custom requests and resolving issues. However, some customers express dissatisfaction with service delays and discrepancies between the received items and their expectations, particularly regarding custom orders. Overall, while the company excels in delivering high-quality products and responsive service, it faces challenges in consistency and accountability, which could impact customer loyalty if not addressed.
This summary is generated by AI, based on text from customer reviews
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I got a pricier lengha (>$160 USD) and it was exactly what the picture showed and very good quality with more pearl detailing than I imagined. Before I got a lengha for around $100 USD and the actual result was different from the given picture so I didn't like it as much (ex: the designs were not as concentrated in certain areas so less maroon than gold). I feel the more you spend, the closer your result will be to the picture provided.
I have purchased a few outfit from site and is very satisfied with all my purchase. The outfit are very beautiful.
They started working on my dresses after I emailed them, AFTER the delivery date had passed. Even then, they took a long time to complete and deliver it. I had to call a few times to make sure it happened. Not worth the time. Dress was cheaply made, bad stitching job, bad shape, cheap material, cheap looking.
The drawing on the lehenga was not done right as a result there is puffiness and looks awkward
The pads on blouse were stitched to high
Other words the measurements for both lehenga and blouse seemed not right
I have bought clothes before from here and they were amazing. However, this latest transaction was awful. They kept lying about when the dresses would be made and they came over a week late which was horrible as i'd ordered them at least a month and a half in advance and I nearly didnt have anything to wear for the event. BUT they are beautiful and sewn amazingly well.
SALES customer service is TERRIBLE - order did not come in time and was promised it would and now that order is no good for me and they want to ship it to me when it is too late
Hello Ragini,
Thank you very much for taking the time to review us.
We are particularly concerned about the delay in delivery of the product you ordered with us.
We always try our best to deliver the product within the stipulated time. Sometime, the product is out of stock or the product fails in QC, leading to delay. As a policy we inform our customers about the same and sent you email as well with the new delivery schedule.
We will be more careful in future when you come back to shop from our lovely collection.
Hope to see you again soon.
Thanks
Team-IndianWeddingSaree.com
Everything I ordered was just as described and came in a timely manner. The quality is nice and the colors are vibrant. Thank you!
Hi Lynnete,
We would like to sincerely thank you for your appreciation.
Your support means a lot to us and we are really grateful to have you as our valued customer.
Serving you once again will be our pleasure.
Thanks
Team-IndianWeddingSaree.com
Have started ordering on this website recently and my first experience was excellent in terms of quality and delivery process.
It's been a pleasant experience with this company. Very helpful especially when it comes to getting the order before eatimated delivery.
Honestly I can confirm that the item I purchased were beyond what I expected... I was amazed by the quality and design for the price I paid for the sarees! I received immense compliments for the sarees. You cannot expect more. It was a pleasant feeling when you open the package to find out the sarees were beyoi d your expectations. Above all 5 star customer services. Excellent communication. I am 100% percent satisfied. I can give more than 5 stars. Great experience. Thank you so much I will trade again!
Hi Rinoza,
Thank you for giving us this wonderful opportunity to serve you.
Customers like you are actually the reason for our success and we want you to know how much we appreciate your being a part of the IndianWeddingSaree family.
Thank you for trusting us
Team-IndianWeddingSaree.Com
The salwar looked like it was stitched too quickly so it doesn't look as clean cut as I would've liked. The dupatta was beautiful.
Dear Customer, Thanks for your review.
We strongly believe that the quality of the purchased product will best represent our company.
Here we are little surprised why the finishing is not up to the mark as we always do 3 stage QC before dispatch.
If you are not completely happy then you may return it for an exchange if unused by any chance.
We apologize and will make every effort to see that this never happens again.
Thanks
Team-IndianWeddingSaree.com
Too many times they emailed Saying to change delivery dates especially when I know the website has a tendency to do so I order them more than a month in advance. I almost did not receive my clothes for my holiday and finally did the day before after NUMEROUS emails and back and forth worth with the company.
Hi Fahima,
Thank you for expressing your opinion regarding the purchase of goods from our online store.
After checking the order history, we found that the order 9504437 was deliver on 20th of July as promise to you.
There wasn't any delay in it.
There are so many uncontrollable factors in production which causes delay sometimes.
We are always committed to improve the services, and we hope in the future, you can witness the changes.
Hope to see you again soon.
Thanks
Team-IndianWeddingSaree.com
My original order for my wedding dress, they waited a week to tell me it was discontinued and I needed to find another dress. My original dress is still for sale on their site, yet I had to find a new one. Odd. So I did. I made sure they knew It was my wedding dress and that I needed it by the day I was originally guaranteed. They promised me that it would arrive when I was told. The week it was to be here, they emailed me saying that I could not get the top at the length I needed it. I was not happy about this but thought I could try to lengthen it when it got here. My dress did not arrive until the day I was getting married and I was getting married in another state. I tried to cancel my order when I found out they were going to ship it 2 weeks late. They would not help me out, they would not cooperate. They only wanted for give me a whole 10% off my NEXT order. WHY would I ever order with them again. It was a nightmare trying to work with them. I could go on and on about what happened and how bad it was but I will just say, DO NOT order through this site. It is not worth it.
Hi Jessica,
We are sorry that you had little unpleasant experience this time.
You have order from us in past and you very well know that we do not deliver such kind of services.
I agree, the product was discontinued which was due to fabric quality issue.
Information about the same was duly conveyed to you.
Also, it was removed from our website as soon as it went discontinued.
You might have oversight that on our website.
After checking the order history, we found that unfortunately it took a little longer to deliver the order, for which we sincerely apologize.
Delays are there sometimes due to unexpected production errors.
We did tried our best to minimize the delay as much as possible.
We strongly believe that despite the current issue, you will remain a customer of IndianWeddingSaree!
Hope to serve you again in future.
Thanks
Team-IndianWeddingSaree.com
Easy to use and to communicate with the people online. My outfit was beautiful and the correct size.
Delivery was on time and product is very good quality with stitching as per the instructions! Excellent service!
We ordered two dresses for EID and the website said it would be shipped on time. I even called the customer service to confirm the delivery and he said it would be delivered on time. Today was the delivery day and I called them again. The guy said it's still not dispatched and he doesn't know when it will arrive and hung up on me. I've never had such a bad experience with the other Indian clothing stores online. I'm never going to order from Indian wedding sarees.
Dear Customer,
Thank you for letting us know about your recent experience with us.
We apologies for the inconvenience we may have caused to you.
Your order was shipped last night and you will definitely receive it before Eid.
Here is the tracking info:
Tno - 2061549615
Courier - www.dhl.com
We agree, there was a delay of few days but will not ruin the purpose for which you have ordered these dresses.
Hope you will understand this and give us an another chance to serve you better.
Thanks
Team-IndianWeddingSaree.com
Made mistake ordering. Corrected with one e-mail. Thank you! Fast shipping and arrived as shown (colors) on website.
Hi Jeff,
We would like to sincerely thank you for your appreciation.
Your support means a lot to us and we are really grateful to have you as our valued customer.
Thanks for being a part of IndianWeddingSaree family.
Team-IndianWeddingSaree.com
Loved all the outfits bought. They were stitched to size, lovely colors and reasonable price. Looking forward to buying more outfits in the near future.
Hi Swatantrata,
Thank you for giving us this wonderful opportunity to serve you.
Customers like you are actually the reason for our success and we want you to know how much we appreciate your being a part of the IndianWeddingSaree family.
Thank you for trusting us.
Team-IndianWeddingSaree.com
We had some shipping issues other than that products are very nice. Good quality products. Just wish they would ship on time.
Products are really liked, what ever I ordered, only tailoring sometimes is not good, otherwise everything is so good.
Answer: Hello, Can you please let us know the Order id so we can help you specifically regarding the status of the remaining items. We are unable to trace the order details via your name. Kindly advise.
Answer: Hello Swastika M., We are pleased to know you would like give us the opportunity to serve you. We request you If you have any more queries, email us at [email protected] or inbox us on our Facebook Page along with the Item code you wish to order. Your Friendly Account Manager, Yatin Bharti [email protected] IndianWeddingSaree.com
Answer: Hello Shagana, Body Height includes complete height from head to your feet. If you have any more queries, email us at [email protected] or inbox us on our Facebook Page. Your Friendly Account Manager, Nishant [email protected] IndianWeddingSaree.com
Answer: Hi Sonal, Pay on delivery is available only in India. Thanks you Team-IndianWeddingSaree.com
Answer: Hi Anjila, We generally deliver the order within 10-15 days. Also you can check the tentative delivery date of every product on our website. Thanks you Team-IndianWeddingSaree.com
Answer: Hi Priyanka, You may check our return & exchange policy at below link: https://www.indianweddingsaree.com/static/returns-exchange-policy.aspx Thank you Team-IndianWeddingSaree.com
Answer: Picture in this site are deceiving, stay away. No match with original product


Dear Customer,
We are sorry that you had little unpleasant experience.
Usually, all our products get delivered within the stipulated time. In your case, the product was stuck in production due to some unexpected production errors which was unusual.
We hope to do better in your next orders. We look forward to your next visit to our website and your next valuable order.
Thanks
Team-IndianWeddingSaree.com