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Online Shopping for Indian Dresses & Latest Bridal Wear - Lehenga Choli, Wedding Sarees, Salwar kameez, Sherwani, Ethnic & Modern Outfits and More. Buy Now!
The company demonstrates a strong reputation for product quality, with many customers praising the craftsmanship, accurate measurements, and timely delivery of their garments. Positive feedback highlights excellent communication and customer service, particularly in accommodating custom requests and resolving issues. However, some customers express dissatisfaction with service delays and discrepancies between the received items and their expectations, particularly regarding custom orders. Overall, while the company excels in delivering high-quality products and responsive service, it faces challenges in consistency and accountability, which could impact customer loyalty if not addressed.
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THIS SITE WAS RECOMMENDED BY MY BRIDE WHO ALONG WITH HER SISTER BOUGHT ALL THEIR WEDDING OUTFITS FROM THIS SITE.
TRUE TO EVERYTHING THEY TOLD ME.
I ORDER AN OUTFIT FROM THE usa TO BE SHIPPED TO THE uk FOR A WEDDING AND IT WAS EXACTLY AS THE PHOTO SHOWED, THE MEASUREMENTS WERE PERFECT AND THE QUALITY AND WORK WERE VERY GOOD. IT ARRIVED AS PER THEIR SCHEDULE THAT THEY GIVE YOU WHEN YOU PLACE YOUR ORDER. Price WAS AMAZING APPROX $40 TO 60 LESS THAN AN OTHER SITE.
WOULD RECOMMEND TO ANYONE.
I WOULD BE BUYING FROM HERE AGAIN
I am an online saree shopper since 2003, have been using various online web. Indianweddingsarees offers the best deals so far in my experience. Their customer support team is also awesome.
Love the dress. Same as described. Fits well. Would buy again! The price was reasonable loved the kaam and the color
I am very happy with Indian Wedding saree website. Amazing collection with great deals and prices.! Received my package as per the schedule date.!
Hi Supriya,
Thanks for your review.
We would like to sincerely thank you for your appreciation.
Your support means a lot to us and we are really grateful to have you as our valued customer.
Thanks
Team-IndianWeddingSaree.com
The stiched dress came out gorgeous and exactly as pictured!
It fits my 37 week pregnant body and looks ravishing... I am really happy with the product, delivery and customer care :)
The dress was quoted to be delivered by 8/18 at time of order and didn't ship until 8/26. On arrival, quality was poor and cheap and I was unable to wear the dress. Will not shop from here again.
Hi Elora,
We deeply regret that you faced few issues with your first purchase with us.
There are so many uncontrollable factors in production which causes delay sometimes.
We are working hard on this such crises will not happen again.
For the quality, so we sell genuine and high quality products only.
Again we regret if you didn't like the quality of this particular product.
In this case, we have a hassle-free return procedure wherein you can either go for an exchange or 100% refund.
As we always want customers expectations to be met on.
Will contact you further on this over email.
Thank you
Team-IndianWeddingSaree.com
The dresses I had order came in about 3-4 weeks which I expected because the material was custom stitched to my size. I was happy with the quality and price of these dresses.
Beautiful garments, great communication, good value. Thanks so much for the wonderful service. Will use you again
I was very happy with the clothes, however I was unhappy with the quality of the girls kameez as it wasn't what I had expected also with the delayed shipping I was unhappy as I ordered it looking at the ETA but it came to me late
Orange saree was very poor quality especially the colour was faded and the material was rough. I purchased it for an event and couldn't even wear it
Hi Raima,
Thank you for expressing your opinion regarding the purchase of goods from our online store.
We sell genuine and high quality products only.
We regret if you did not like the quality of this particular product.
In this case, you may return the product for an exchange or 100% refund.
Will contact you further on this over email.
Once again we apologize to you for the trouble caused because of us.
Thank You
Team-IndianWeddingSaree.com
This is around the 4th time i've ordered from Indian Wedding Saree, and every time, they never fail to dissappoint. The shipments are never on time and I've missed having my new clothes to wear for holidays like Eid or weddings multiple times now. Never ordering here again; always going to choose Utsav.
Hello Naila,
Thank you very much for taking the time to review us.
We are particularly concerned about the delay in delivery of the product you ordered with us.
We always try our best to deliver the product within the stipulated time. Sometime, the product is out of stock or the product fails in QC, leading to delay. As a policy we inform our customers about the same and sent you email as well with the new delivery schedule.
We will be more careful in future when you come back to shop from our lovely collection.
Hope to see you again soon.
Thanks
Team-IndianWeddingSaree.com
I tried to make an order back in May / June for a lengha choli and it took until August to coordinate payment on their online system (which is not user-friendly and confusing) and get the item shipped. There is no reason at all it should take that long for any e-commerce retail service.
Hello Sumia,
Thank you very much for taking the time to review us.
We are particularly concerned about the delay in delivery of the product you ordered with us.
We always try our best to deliver the product within the stipulated time. Sometime, the product is out of stock or the product fails in QC, leading to delay. As a policy we inform our customers about the same and sent you email as well with the new delivery schedule.
We will be more careful in future when you come back to shop from our lovely collection.
Hope to see you again soon.
Thanks
Team-IndianWeddingSaree.com
Bought a sherwani of size 42 and was given 46 size and customer care was irresponsible and careless
All they want is money and order to be placed
Never delivers on time and gives all stupid reasons. Giving a wrong size is primary issue about any clothing related stuff and they run a business with no basics
PLEASE DON'T BUY FROM THESE GUYS
Exactly like the picture... im a satisfied customer!... great job... will be shopping here more often
I got a pricier lengha (>$160 USD) and it was exactly what the picture showed and very good quality with more pearl detailing than I imagined. Before I got a lengha for around $100 USD and the actual result was different from the given picture so I didn't like it as much (ex: the designs were not as concentrated in certain areas so less maroon than gold). I feel the more you spend, the closer your result will be to the picture provided.
I have purchased a few outfit from site and is very satisfied with all my purchase. The outfit are very beautiful.
They started working on my dresses after I emailed them, AFTER the delivery date had passed. Even then, they took a long time to complete and deliver it. I had to call a few times to make sure it happened. Not worth the time. Dress was cheaply made, bad stitching job, bad shape, cheap material, cheap looking.
Dear Customer,
We are sorry that you had little unpleasant experience.
Usually, all our products get delivered within the stipulated time. In your case, the product was stuck in production due to some unexpected production errors which was unusual.
We hope to do better in your next orders. We look forward to your next visit to our website and your next valuable order.
Thanks
Team-IndianWeddingSaree.com
The drawing on the lehenga was not done right as a result there is puffiness and looks awkward
The pads on blouse were stitched to high
Other words the measurements for both lehenga and blouse seemed not right
Answer: Hello, Can you please let us know the Order id so we can help you specifically regarding the status of the remaining items. We are unable to trace the order details via your name. Kindly advise.
Answer: Hello Swastika M., We are pleased to know you would like give us the opportunity to serve you. We request you If you have any more queries, email us at [email protected] or inbox us on our Facebook Page along with the Item code you wish to order. Your Friendly Account Manager, Yatin Bharti [email protected] IndianWeddingSaree.com
Answer: Hello Shagana, Body Height includes complete height from head to your feet. If you have any more queries, email us at [email protected] or inbox us on our Facebook Page. Your Friendly Account Manager, Nishant [email protected] IndianWeddingSaree.com
Answer: Hi Sonal, Pay on delivery is available only in India. Thanks you Team-IndianWeddingSaree.com
Answer: Hi Anjila, We generally deliver the order within 10-15 days. Also you can check the tentative delivery date of every product on our website. Thanks you Team-IndianWeddingSaree.com
Answer: Hi Priyanka, You may check our return & exchange policy at below link: https://www.indianweddingsaree.com/static/returns-exchange-policy.aspx Thank you Team-IndianWeddingSaree.com
Answer: Picture in this site are deceiving, stay away. No match with original product


Hi Shomiya,
Thank you for letting us know about your recent experience with us.
We apologize if our services did not meet your expectations, and appreciate you taking time to share your concern.
As i can check, you never filed any complaint to us.
There is no email with us.
We treat complaints very seriously and get immediately right on the cases.
Will contact you further on this over email.
We want your experience with us to be easy and hassle-free. In such case, if you are not completely satisfied with a purchase, you may return the item (if unused by any chance) for an exchange or refund.
Thank you
Team-IndianWeddingSaree.com