Indian Wedding SareeReviews 1,535

Highly unprofessional. Worst customer service experience ever. Placed an order for Diwali, firstly Chander Sharma from #indianweddingsarees contacted me WhatsApp and told order got cancelled as I was busy was not able to pickup his call, he kept calling I had to told him to stop calling and send email, which he didn't. Then when I emailed to check the order status, I was told that I will get the order by 22nd October. After several follow up I was assured that will get by 25th October by Abhishek Prasad from Indian wedding. Yesterday when I sent another email to check the status, no one bothered to respond. Then Rahul Chaudhary told me don't worry it will be delivered but the same end results. They are just fooling there customers. Nobody till date owned the mistake or apologized so arrogant. Fraud and spam

I don't know from where to start about worst worst worst customer service they provided to me. I wish I could give them negative star. I ordered a product from their site after getting the written confirmation that it will be delivered on a particular date obviously that didn't happen, they gave another date and now I have received another email that it will be one more day delayed. They spoiled my first event and now they are going to spoil my Diwali as well. Moreover the sales manager Jishan Ali is not at all accepting the mistake of his and the company he is blaming me for everything. I don't know how it is justified, not even once I received any apology from their side. Doing something wrong to the customer is one thing and falsely accusing it on another level. Seriously guys there are so many other sites please don't shop from this store, they are going to spoil it.

Bought 3 items 3 weeks ago to be shipped to Mauritius. The 3 items have never been shipped. My brother everyday goes to the post shop to enquire about the parcel. Luckily I paid through Paypal and Paypal chased them up. They finally shipped it today the 21 Oct. Shame on you Indian Wedding Saree. I will never make purchaches, I would rather pay more money to somebody else than to buy with you. Its so frustrating when you buy some items and expect to receive within the timeframe expecified.

I bought a beautiful Anarkali from this website and the quality of the product was very good. The custom measurements I provided to the stitching team were followed correctly and the stitching of the product and the fit of the garment was really great. Shipping was done on time and the sales team was easy to communicate with and replied to my emails in about 24 hours. Overall I would recommend this website to friends and would definitely purchase from here again.

Everything from the beautiful material to the detail of the stitching, and finishes and really very good customer service this was an impressive experience. The pieces will need a bit of alteration but far less than I expected. If I have any complaint, the leggings for some of the outfits we're really strange, huge in the hips and too tight in the legs to even get on but again I know my alteration person in India will fix it easily!

Ordered a lengha I was a bit worried it may not look as good as it did on the website, to my surprise it was so much better. THANK YOU Indian Wedding Saree

I ordered 2 outfits for my daughter's wedding, and was clear that I needed them by a certain date. They arrived 2 days before the wedding, and neither outfit was the right size, but it was too late to have alterations done. I had to rip the seams out of one so I had something I could wear. When I asked to return the other item, I was told I had to send pictures of the outfit with a measuring tape. I explained it arrived late and I didn't want it. They were very uncooperative and want to charge me $30 to return something that was not the right size.
Their website says "hassel free returns". Not true at all.

You pay in CAD and they do all the documentations in USD without letting you know because all the prices for you appear in CAD and you pay in CAD with PayPal. You might come to find this fact when you get the notice from the courier company that you have to pay Taxes. You will have to pay high custom duties with shipping or free shipping, always. They feel "sorry for the inconvenience". They are good but not very honest in dealing and compensating.