Indian Wedding Saree

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Indian Wedding Saree

4.1

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From the business

Online Shopping for Indian Dresses & Latest Bridal Wear - Lehenga Choli, Wedding Sarees, Salwar kameez, Sherwani, Ethnic & Modern Outfits and More. Buy Now!


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Indian Wedding Saree Reviews Summary

The company demonstrates a strong reputation for product quality, with many customers praising the craftsmanship, accurate measurements, and timely delivery of their garments. Positive feedback highlights excellent communication and customer service, particularly in accommodating custom requests and resolving issues. However, some customers express dissatisfaction with service delays and discrepancies between the received items and their expectations, particularly regarding custom orders. Overall, while the company excels in delivering high-quality products and responsive service, it faces challenges in consistency and accountability, which could impact customer loyalty if not addressed.

This summary is generated by AI, based on text from customer reviews

service
151
value
126
shipping
128
quality
174
This company responds to reviews on average within 7 days

We monitor reviews for authenticity

Australia
1 review
1 helpful vote
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First time ordered on their website total order of 4 items. Followed the process of sending them measurements to make sure everything will fit. Also, reminded them the timeframe that we will need the outfits by. After lot of hassle we received our order by fedex 2 days before the event and 30 days after the order.
Shocked to see only 1 item was stitched according to the measurements provided, all other items were totally out of measurements by 4 inches on each body part, i. E. arms, chest, length etc.
Having no choice but to fix it ourselves because it arrived so late, we fixed 3 outfits ourselves. Raised a paypal claim before that once we realized the outfits were wrong sizes. Seller asked the items to be returned to them in exact condition( which was not possible). We didn't want to lie to them and send them the fixed outfits therefore we cancelled the case and kept the 1 dress for daughter that doesn't even fit her so losing $115 AUD in the process and weeks of time.
Will never buy from these people, my mother has tailoring experience of 25 years when she looked at the workmanship. She was shocked to see such poor quality and rushed stitching.

+1
Date of experience: November 11, 2021
Yatin B. Indian Wedding Saree Rep
over a year old

Hello Rohit K.

We regret for the inconvenience caused to you. The words cant compensate the pains you faced in this regard & will surely mark your words to make our communication & delivery system more stronger.

Request you to please write email to below email id so the issue can be resolved.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
IndianWeddingSaree.com

Texas
1 review
0 helpful votes
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Happy with my purchase
November 10, 2021

Ordered 2 sarees and 1 men's dhoti kurta and all three are beautiful and good quality. Super happy with my purchase. I have been ordering from this website for 4-5 years now... always happy with the items I get.
Sometimes there are delays in shipping or items might be discontinued after placing the order. But must say they offer $49 -$79 above free shipping to USA and lot of other parts of the world that most of the sites don't offer... they offer the money back if items are discontinued.
Will purchase again soon.

Date of experience: November 9, 2021
Yatin B. Indian Wedding Saree Rep
over a year old

Hello Erica F.

We are happy that you liked our services. We hope to serve you again soon for your next order!

Your Friendly Account Manager,
Yatin Bharti
[email protected]
IndianWeddingSaree.com

Washington
1 review
0 helpful votes
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TO help you understand their dealings, I will post update reviews for you.

Nov 7th, Wrote to Kirti - my "friendly account manager"

Nov 9th -
1) Delivery of the item that had NO PRODUCTION issues not received.
2) Tracking indicates still in New Delhi - "Scheduled Delivery" - pending!
3) NO ANSWER to my email from KIRTI my "friendly account manager" who understands the "pain"

Will post update tomorrow.

Date of experience: November 4, 2021
Yatin B. Indian Wedding Saree Rep
over a year old

Hello Naved N.

We regret for the inconvenience caused to you. The words cant compensate the pains you faced in this regard & will surely mark your words to make our communication & delivery system more stronger.

Request you to please write email to below email id so the issue can be resolved.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
IndianWeddingSaree.com

Ireland
1 review
0 helpful votes
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Party wear
November 1, 2021

I purchased an outfit from Indian Wedding Saree. The delivery date was 5th November 2021. I requested on the email if they could rush the order. It was delivered on 28th October 2021. Very pleased with the service they provided. Will be ordering in the near future. THANK YOU!

Date of experience: October 30, 2021
Yatin B. Indian Wedding Saree Rep
over a year old

Hello Jas d.

We are happy that you liked our services. We hope to serve you again soon for your next order!

Your Friendly Account Manager,
Yatin Bharti
[email protected]
IndianWeddingSaree.com

Georgia
1 review
0 helpful votes
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Product had to be changed- after placing the original order. Customer service handled everything well.
Love the outfits. Perfect size as their chart refers.

Date of experience: October 28, 2021
Yatin B. Indian Wedding Saree Rep
over a year old

Hello Malini,

We are happy that you liked our services. We hope to serve you again soon for your next order!

Your Friendly Account Manager,
Yatin Bharti
[email protected]
IndianWeddingSaree.com

Canada
1 review
0 helpful votes
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Classy!
October 28, 2021

My Outfit i. E Salwar Suit turned out to be of Perfect size, Excellent quality fabric, Shipped right on time and Delivered in very efficient packing. The same goes for the jewellery I ordered along. Just loved everything! Classy! Definitely will recommend it to everyone.

Date of experience: October 27, 2021
Yatin B. Indian Wedding Saree Rep
over a year old

Hello Anureet Kaur B.

We are happy that you liked our services. We hope to serve you again soon for your next order!

Your Friendly Account Manager,
Yatin Bharti
[email protected]
IndianWeddingSaree.com

Georgia
1 review
1 helpful vote
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I am someone who hardly writes any reviews but I am writing this one as I am very happy with purchase on IndianWeddingSaree. Had a wonderful experience with them. They have good collection, reasonable prices and very good customer service. I got my package before the given date, quality is very good and looks beautiful.The best part is they already have sarees done with fall and edge work so we dont have to run here and there for that. Products are looking exactly as in pictres. I would recommend them and definitely shop in future again.

Date of experience: October 15, 2021
Yatin B. Indian Wedding Saree Rep
over a year old

Hello Juhi B.

We are happy that you liked our services. We hope to serve you again soon for your next order!

Your Friendly Account Manager,
Yatin Bharti
[email protected]
IndianWeddingSaree.com

New York
1 review
0 helpful votes
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Beautiful Kamij
October 15, 2021

I received the product and it came very early from India to USA and I am very happy with the product. The color is as shown in the photo and the stitching is neat. I really like my Salwar Kamij. Thank you. Rafia

Date of experience: October 14, 2021
Yatin B. Indian Wedding Saree Rep
over a year old

Hello Jannatul r.

We are happy that you liked our services. We hope to serve you again soon for your next order!

Your Friendly Account Manager,
Yatin Bharti
[email protected]
IndianWeddingSaree.com

Italy
1 review
0 helpful votes
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Il Secondo Acquisto su Indian Wedding Saree. Com Sono Strafelicissima il Mio Saree È Stupendo, In Vera Seta è morbidissimo e delicato! Il Negozio On Line È Stato Preciso e Perfetto Sia Per L'Abito Sia Per La Spedizione in sole 3 settimane! Continuo A Fare i Miei Acquisti Su Indian Wedding Saree.com Perché In Italia È Il Miglior Sito di Abiti Indiani che Ci Sia

È da un anno che acquisto dal negozio Indian Wedding Saree ed è stata un esperienza bellissima. Gli Abiti sono Perfetti nelle misure e nelle qualità.
+23
Date of experience: October 12, 2021
Yatin B. Indian Wedding Saree Rep
over a year old

Hello SARA G.

We are happy that you liked our services. We hope to serve you again soon for your next order!

Your Friendly Account Manager,
Yatin Bharti
[email protected]
IndianWeddingSaree.com

Australia
2 reviews
2 helpful votes
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Returning customer
October 12, 2021

This is the third time I have bought items from this shop. All sarees edges & falls were neatly stitched, ironed and dispatched beautifully.

Thanks for your service.

Arrtee
Australia

Indian Wedding Saree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 11, 2021
Yatin B. Indian Wedding Saree Rep
over a year old

Hello Arr T.

We are happy that you liked our services. We hope to serve you again soon for your next order!

Your Friendly Account Manager,
Yatin Bharti
[email protected]
IndianWeddingSaree.com

Florida
2 reviews
0 helpful votes
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Beautiful Craftsmanship
October 12, 2021

I purchased several potlis and necklace sets for an upcoming wedding. The items are beautiful and delicate - just what I was looking for. I looked at a couple of sites before deciding on this one. The site had the best selection and quality.

This was the second shipment of the same order. Unfortunately, the first ended up elsewhere. But, the customer service was great and they recreated the items within 10 days and reshipped.

4 stars is only due to needing a second shipment. Not sure where mix up occurred - but if the shipping company then this would be 5 stars.

Date of experience: October 11, 2021
Yatin B. Indian Wedding Saree Rep
over a year old

Hello Catherine B.

We are happy that you liked our services. We would mark your words to make our communication system more stronger.
We hope to serve you again soon for your next order!

Your Friendly Account Manager,
Yatin Bharti
[email protected]
IndianWeddingSaree.com

GB
1 review
0 helpful votes
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Great service!
October 6, 2021

I needed to buy Indian outfits for my son's wedding who was marrying a lovely Hindu girl. We went all in for the ceremony and looked splendid in outfits both for the wedding and the Sangi. I bought two outfits that were made to measure and several pieces of jewellery as well as 3 outfits for men. As they all took different times to be ready, I received frequent emails to let me know the progress, especially as I had time constraints. Great service. I have just received another parcel from them with more lovely items.

Date of experience: October 6, 2021
Yatin B. Indian Wedding Saree Rep
over a year old

Hello Julie W.

We are happy that you liked our services.
We hope to serve you again soon for your next order!

Your Friendly Account Manager,
Yatin Bharti
[email protected]
IndianWeddingSaree.com

Mauritius
1 review
0 helpful votes
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Good and bad experience
September 14, 2021

My shopping experience was amazing. The only thing that ruined it a bit was the team forgot to send one of my items and had to ship it again. Actually I was contacted by the team to confirm whether it is okay to delay the shipment due to 1 item being delayed in production. I was all good with that, stating to send the parcel all at once, when all the items were ready. However, the exact opposite was done. I had to get customs duty twice (not that serious) but I had to pay 'handling services' by the parcel distributor. When asked for a refund for that part (handling service) to Indian Wedding Saree, they failed to understand that if they sent the parcel at one go, this cost would have been avoided. I told them that there need to be accountability in this situation and they acted as if they had no clue about what I was talking about.

Date of experience: September 11, 2021
Yatin B. Indian Wedding Saree Rep
over a year old

Hello Jaya R.

We are happy that you liked our services. We would mark your words to make our communication system more stronger.
We hope to serve you again soon for your next order!

Your Friendly Account Manager,
Yatin Bharti
[email protected]
IndianWeddingSaree.com

GB
3 reviews
3 helpful votes
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Although I agree that the product quality is good as per the products that I've received but their delivery/customer service is poor. They use the cheapest courier Tranptl or Yodel who never give any proper time slot of delivery. It's a wasting time for customer as we have to chase. It is a pain to get update about the delivery as they use cheapest courier. I've raised it with customer service but don't think they care. There are other online shop that I've noticed used Fedex which is more reliable. I've also found that when they couldn't deliver the product but they don't really offer any good discount for maintaining goodwill.

Date of experience: September 9, 2021
Yatin B. Indian Wedding Saree Rep
over a year old

Hello Samina S.

We regret for the inconvenience caused to you. The words cant compensate the pains you faced in this regard & will surely mark your words to make our communication & delivery system more stronger.

Request you to please write email to below email id so the issue can be resolved.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
IndianWeddingSaree.com

Italy
1 review
0 helpful votes
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Ho comprato il mio primo Saree Salware Qui in questo sito e per la prima volta, sono Super Soddisfatta. Dal pagamento sono passate solo tre settimane e oggi è arrivato il vestito identico alle foto nel sito Indian Wedding Saree! Sono contenta della velocità della spedizione Fino in italia e sono Contenta del Saree dalla sua Qualità Ottima e Perfetta in tutti i dettagli dei ricami, il costo inoltre è stato quello riportato sul sito e non ho avuto supplementi di spedizione!
India - Italia Really Good!
La Manifattura del tessuto e i ricami sono la Bellezza dell'Abito! Compreró ancora in questo sito Indiano Wedding Saree per fare il mio abbigliamento di Saree Indiano! Inoltre il mio Saree, il tessuto leggero e setoso, profuma di incensi meravigliosi! Bellissimo! Grazie a Mio Marito di questo dono e Grazie Indiano Wedding Saree! Spero che aprirete un vostro negozio in Italia un giorno!

Date of experience: August 31, 2021
Yatin B. Indian Wedding Saree Rep
over a year old

Hello Serena v.,

We are happy that you liked our services. We hope to serve you again soon for your next order!

Your Friendly Account Manager,
Yatin Bharti
[email protected]
IndianWeddingSaree.com

New York
1 review
0 helpful votes
Follow A N.
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Very happy with the 3 salwar suits that were stitched and sent on time. Products similar to what was shown. Will definitely order more outfits in the future.

Date of experience: August 22, 2021
Yatin B. Indian Wedding Saree Rep
over a year old

Hello AN,

We are happy that you liked our services. We hope to serve you again soon for your next order!

Your Friendly Account Manager,
Yatin Bharti
[email protected]
IndianWeddingSaree.com

Illinois
1 review
0 helpful votes
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Highly recommended!
August 22, 2021

This was my third order. I highly recommend it! They never disappoint. I love all the dresses I've got from them!

Date of experience: August 20, 2021
Yatin B. Indian Wedding Saree Rep
over a year old

Hello Rozina M.

We are happy that you liked our services. We hope to serve you again soon for your next order!

Your Friendly Account Manager,
Yatin Bharti
[email protected]
IndianWeddingSaree.com

New Jersey
1 review
1 helpful vote
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Saree
August 3, 2021

I bought a saree but it didn't mach in picture I am disappointed and I also bought salwar kamiz this also cheap material

Date of experience: August 3, 2021
Yatin B. Indian Wedding Saree Rep
over a year old

Hello Fahmida K.

We regret for the inconvenience caused to you. The words cant compensate the pains you faced in this regard & will surely mark your words to make our communication & delivery system more stronger.

Request you to please write email to below email id so the issue can be resolved.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
IndianWeddingSaree.com

GB
1 review
0 helpful votes
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Eid Dress
July 20, 2021

I had ordered my eid dress from here for myself and my mum and they both came in the exact measurements I had asked for. They fit perfectly and really good quality dresses for amazing prices too! Would definitely reccomend for any occasion.

Date of experience: July 20, 2021
Yatin B. Indian Wedding Saree Rep
over a year old

Hello Tawhida A.

We are happy that you liked our services. We hope to serve you again soon for your next order!

Your Friendly Account Manager,
Yatin Bharti
[email protected]
IndianWeddingSaree.com

New Jersey
1 review
2 helpful votes
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I ordered multiple items from them in May for a family wedding. Their website said I would receive my items by end of June. It is now July 19 and I have yet to receive two of the items I needed with my family wedding already done. Their customer service dept is the worse I have ever experienced. They do not care about timing and continue to send emails everyday that my items are delayed. They claim their 24/7 customer service line for US customers is always there. Every time I called, I was disconnected and never received a call back. Not to mention, their WhatsApp line is poorly handled as well. All they keep saying is "ma'am give us two days" and drag you along. Their prices are cheap, but they make empty promises. Stay away for your sanity!

Date of experience: July 19, 2021