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Online Shopping for Indian Dresses & Latest Bridal Wear - Lehenga Choli, Wedding Sarees, Salwar kameez, Sherwani, Ethnic & Modern Outfits and More. Buy Now!
The company demonstrates a strong reputation for product quality, with many customers praising the craftsmanship, accurate measurements, and timely delivery of their garments. Positive feedback highlights excellent communication and customer service, particularly in accommodating custom requests and resolving issues. However, some customers express dissatisfaction with service delays and discrepancies between the received items and their expectations, particularly regarding custom orders. Overall, while the company excels in delivering high-quality products and responsive service, it faces challenges in consistency and accountability, which could impact customer loyalty if not addressed.
This summary is generated by AI, based on text from customer reviews
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Items were OK nothing specular. Both my daughter and mine lengha bottoms are very transparent so will need additional lining added. Customer service was good though with regular updates.
As a seamstress l have not seen this quality of poor embroidery
Have ordered before and have been very satisfied
Possibly would not order again
Hello Harbhajan B,
We at IndianWedingSaree.com apologies for the inconvenience it has caused due to quality issue.
If product is not Liked we do take returns and refund or new product can be re send.
Hoping this will help you in future purchase.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
I placed an order for 3 items, 2 that I was happy with but the lehenga was not what the item look like in the photo and did not fit well at all. When i asked for a refund i was pushed from dept to dept, no one replied to my email and and still have not heard anything. I have ordered before and was very happy but this time the quality was terrible. Will never order from them again!
Hello Usha S.
We Sincerely apologize for any inconveniences.
Our dedicated complain team is always available to solve customer complains & make the customer requirements fulfill at the best to make the shopping experience more convenience & Hassle free.
Customer satisfaction is our prime motto & keeping that in mind we also arranged the Pick up of the Item you were not satisfied & once we received it back we will process the refund for the same.
We still hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
The outfit came in a 44 max. (I wear American size 16) I could get it on, however; under the arms were very tight. I enclosed my measurements. For the future, please enclose and extra yard of fabric so that adjustments can be made. It is difficult to find these color in a fabric store. I want to order more outfits in the future as I have a cruise, concert, Indian cultural affairs to go to in the future. I've ordered from here in the past, and want to expand my wardrobe. Thank you.
Hello Rita M,
We are happy that you liked our services.
Surely we will mark your words to improve our craftsmanship & tailoring to give more good & comfortable experience in next future order.
We also stress for custom size tailoring to avoid such experiences & we would like to suggest it for you so it can be much in closer to your expectation.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Good communication.
Very neat sawing, jacket and saree hemm.
Very good jacket fit on.
Value for money.
Hello Udeni S.
We are happy that you liked our services.
The appreciation extended will always be a best reward for our team efforts.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
I needed my blouse to be 20" long and they did not want to do that. After 2 weeks of hassling them asking them why they can't make my blouse the length I want, they finally said yes. Not sure why they didn't say yes from the start and why they didn't give me a reason why they couldn't do it.
I ordered a saree and it came with all requested changes I needed. Not sure I will order again from them. Did not enjoy the run around.
Hello Kristin S,
We Sincerely apologize for any inconveniences.
We had a dedicated team of designers to provide the solution & customized tailoring needs, but still sometimes - some peculiar design or a Quality trouble arise which for a time can create a confusing situation.
Our team still always strive to make the customer requirements fulfill at the best to make the shopping experience more convenience & Hassle free.
Customer satisfaction is our prime motto & keeping that in mind we also tried to contact you but in absence of any revert we couldn't solve the problem you faced.
We still hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Quality of products ordered were outstanding! I am a larger woman, but the outfits fit perfectly! Thank you so much.
Hello Rhonda C,
We are happy that you liked our services.
The appreciation extended will always be a best reward for our team efforts.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Absolutely stunning outfits, had so many compliments. Easy ordering, very helpful as the first dress I ordered was out of stock. Time of arrival was super fast. Can not praise the service, quality of goods and delivery enough. Highly recommend ordering from this store.
Hello Tracy D.
We are happy that you liked our services.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Stitching of the outfits is in a very very bad quality. Metaril of the outfits is not good. Processing of the outfits instructions online was not very good either. I didn't received my outfits on time.
Hello Parul S.
We Sincerely apologize for any inconveniences caused at our part which is totally unintended.
Sometimes it happens that something dosent match upto your expectations & we will surely work more, over it to refine this.
Though we have offered Custom tailor needs on our products & encourage our client to place there order accordingly to get more satisfied & desired results.
As we are a Export house- the quality of the material & Fabric we use is always as per the Industrial standards & guidelines.
Customer satisfaction is our prime motto & keeping that in mind we also tried to contact you but in absence of any revert we couldn't solve the problem you faced.
We still hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Hllo Sowmya,
We are happy that you liked our services.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Efficient in managing order. However did not send a tracking number when the order was shipped until I had to ask multiple times.
Hello Hetal M,
We are happy that you liked our services.
We are really sorry if due to technical reasons somehow the tracking details were not received at your end. Though we had a system to immediately send the relevant shipping information to the customer registered email id with us. Apart from email we also had a Wats app communication too to serve customer queries & complains if any for such conditions.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Hello Munni A.
We are happy that you liked our services.
Yes sometimes a delay in shipping might happen due to different stages of custom clearance process which is beyond our control.
Also - when the delay in dispatching of ordered item is on our part due to unexpected circumstances- we inform the customer regarding the same through emails.
Though we strive hard to meet the respective delivery dates given to customer- but on certain occasions a slight delay might happen which we try hard to rectify at the earliest.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Had an awsome experience with Indian wedding saree. Delivery was on time and stitching was perfect.
Hello Ashika K.
We are happy that you liked our services.
The appreciation extended will always be a best reward for our team efforts.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
I was particularly satisfied with the timely delivery of my order.
The issue I have is the inability to determine the type of cotton of the materials I'm ordering.
Hello Myrtle C.
We are happy that you liked our services.
The appreciation extended will always be a best reward for our team efforts.
Our team is always available to address your queries on wats app or email.
So if you had any doubt regarding the type of material or any other reason-we welcome you to interact with us through any mode of conversation you are convenience with.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Ordered 5 outfits, they are beautiful but 2 are toooo tight overall. All were for same measurements. Made a call to US number was told to send email to complaints center. Waiting for response. Hopefully they will honor this, otherwise will not be ordering from this site again.
Hello Kulsum B.,
We are happy that you liked our services.
Our team is always available to address your queries or complains on wats app or email.
After receiving the complain regarding the Outfit measurement being not as per your expectation we had a conversation & after our mutual discussion we agreed to compensate you 20 USD, given in Store Credit form to be used bat your end for future purchase reflecting in your account.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Beautiful dress, perfect measurements, nice fabric
Only one think I didn't like was the machine smell or the fabric smell when it arrived. The package box smelled very bad
Hello Renuka A.
We are happy that you liked our services.
The appreciation extended will always be a best reward for our team efforts.
As the box remain packed for a time being so it happens it might have a bad smell-.
Keeping it open for 5-10 Minutes or [putting it in sunlight the smell will go off.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Giving the measurements were easy, then i asked for few extra details in my suit and Indian wedding saree added them without any issues. It was a pleasure dealing with IWS. I am a very happy customer.
My suit is amazingly more beautiful than the picture. Thank you IWS.
Hello Mohini S.
We are happy that you liked our services.
The appreciation extended will always be a best reward for our team efforts.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Dealing with Indian Wedding Saree was easy and convenient. My size being not easily available, I had ordered 2 dresses for custom size for Eid. They promised to delivery them before Eid, and they did. I uploaded the measurements at the time of ordering and the stitched dress arrived by DHL before Eid. Will shop again. Thanks.
Hello Aaysha D.
We are happy that you liked our services.
The appreciation extended will always be a best reward for our team efforts.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
I am happy with the color and its exactly as it was shown in the image. I am rating my purchase at 2 stars because the measurements were way off on my lehnga top so now I have to pay someone else to fix it and for the bottom of the lehnga I had left specific instructions and even emailed a picture with how I wanted the bottom to be stitched but that wasn't followed thru either.
Hello Rajinder V.
We sincerely apologize for the inconvenience caused to you. We really do not want our customer to go through such experiences.
Please be rest assured, we will try our best to resolve this concern.
Further We request you to please send picture (s) of the product(s) to verify your complain.
In our endeavor to upgrade customer service, we have put a 72 HOUR window to resolve your complaint.
Our dedicated complain team also sent you email regarding that- but as no reply is received at your end -we are unable to proceed further.
We hope to serve you again.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
I have been updated about my order from time to time till the order was despatched. Good communication.
Hello Jaya M,
We are happy that you liked our services.
The appreciation extended will always be a best reward for our team efforts.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Answer: Hello, Can you please let us know the Order id so we can help you specifically regarding the status of the remaining items. We are unable to trace the order details via your name. Kindly advise.
Answer: Hello Swastika M., We are pleased to know you would like give us the opportunity to serve you. We request you If you have any more queries, email us at [email protected] or inbox us on our Facebook Page along with the Item code you wish to order. Your Friendly Account Manager, Yatin Bharti [email protected] IndianWeddingSaree.com
Answer: Hello Shagana, Body Height includes complete height from head to your feet. If you have any more queries, email us at [email protected] or inbox us on our Facebook Page. Your Friendly Account Manager, Nishant [email protected] IndianWeddingSaree.com
Answer: Hi Sonal, Pay on delivery is available only in India. Thanks you Team-IndianWeddingSaree.com
Answer: Hi Anjila, We generally deliver the order within 10-15 days. Also you can check the tentative delivery date of every product on our website. Thanks you Team-IndianWeddingSaree.com
Answer: Hi Priyanka, You may check our return & exchange policy at below link: https://www.indianweddingsaree.com/static/returns-exchange-policy.aspx Thank you Team-IndianWeddingSaree.com
Answer: Picture in this site are deceiving, stay away. No match with original product


Hello Kirandip K.
We are happy & thankful that you took out your valuable time to make some input for your shopping experience with us.
We have checked the order history of the items ordered with us & found that the Kids lehenga ordered is of net Fabric- so transparency will be there as a nature of fabric.
Regarding the Lehenga Of Adult- its Georgette Fabric & we do put sufficient lining as it is ordered in Stitched form along with the measurements given at your end.
Surely we will mark your words to improve our craftsmanship & tailoring to give more good & comfortable experience in next future order.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com