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Online Shopping for Indian Dresses & Latest Bridal Wear - Lehenga Choli, Wedding Sarees, Salwar kameez, Sherwani, Ethnic & Modern Outfits and More. Buy Now!
Indian Wedding Saree Reviews Summary
The company demonstrates a strong reputation for product quality, with many customers praising the craftsmanship, accurate measurements, and timely delivery of their garments. Positive feedback highlights excellent communication and customer service, particularly in accommodating custom requests and resolving issues. However, some customers express dissatisfaction with service delays and discrepancies between the received items and their expectations, particularly regarding custom orders. Overall, while the company excels in delivering high-quality products and responsive service, it faces challenges in consistency and accountability, which could impact customer loyalty if not addressed.
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Everything about my order was difficult. Getting the size correct, communicating with someone who is in a time zone so far away they don't answer emails for at least 24 hours. When you want to return a size that doesn't fit you have to pay the shipping and it cost more than the item did. So I just kept the item even though I cannot wear it. And the items don't actually look like they appear on the website. I will not order from them again!
The last lot of sarees I got were so crushed that they don't look like new sarees. I have bought lots of sarees from you and have been happy so far but was disappointed to have this last lot of sarees looking crushed. I am having to iron them before I can gift them.
Hello Debjani M.
Thanks for bringing this to our attention. Please accept our sincerest apologies for this situation.
Our quality team ensures every product meets our extensive set of quality standards before any product is shipped. I have asked both the logistics and quality team to look into this and avoid such situations in the future.
If you have any other questions, feel free to get in touch. We look forward to continuing this beautiful relationship we have built over the years. Thanks for your patience!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Not up to the mark with he services or the material or the site description. I feel it is a scam website with some fake employees. This lady called herself a designer and never gave me options nor was ready to take my ideas. It is just a scam website. Wasted all my money on this website.
When you ask for a refund on these hundred a of dollars they will give you store credit mema's you are totally stuck with them even if you do not like any of their other products.
Hello Lavy V.
Thanks for sharing your feedback with us. We are extremely sorry to know that you are unhappy with your recent purchase of order id 9885595.
It wasn’t our intention to disappoint you. We always strive hard to ensure all our customers have a delightful shopping experience. We would like you to know that our customer service team undergoes consistent training programs to assist customers with empathy and offer the right information. However, such instances are rare, and we hope to avoid similar incidents in the future.
To make it up to you, we would like to offer a discount coupon that you can use during your next order.
If there’s anything you wish to know or share, please get in touch on below mentioned email id.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Received my saree which did not look like what I ordered.
Apart from the colour, the saree has just gold work while I expected Silver/Gold Sequence and Moti work as shown in the attached 2nd photo.
Furthermore, the material described as Banarasi Silk doesn't seem like what I received.
The print on the saree is also different from what is shown.
The order had an estimated shipping date was April 9,2024, but after a couple of inquiries, it was shipped on April 21,2024.
I feel disappointed because if I knew that the saree would be changed, I would have ordered something else.
Now I am contemplating if I should order anything else, or even recommend IWS to anyone.
Hello Jasmine K
Thanks for sharing your feedback with us. We are extremely sorry to know that you are unhappy with your recent purchase of order id 9889184.
It wasn’t our intention to disappoint you. We always strive hard to ensure all our customers have a delightful shopping experience. We would like you to know that our customer service team undergoes consistent training programs to assist customers with empathy and offer the right information. However, such instances are rare, and we hope to avoid similar incidents in the future.
To make it up to you, we would like to offer a discount coupon that you can use during your next order.
If there’s anything you wish to know or share, please get in touch on below mentioned email id.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Satisfied with the product and the the fitting of the blouse
The bloke fit was OK. In the UK we are more bigger breasted and the fit that came back was good. They still have some learning to do on the fits but I was impressed with the service. I got better updates than I would have done in person.
Hello Ri R.
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
In the picture of The outfit I ordered had a longer blouse. The one I received was very short. The pants that came with the outfitI, was pictured with gold sequences. The pants I received had none. I've been ordering from your company for years. I have never been as dissatisfied as I was with this last order.
Hello Padma K.
Thanks for writing back to us. I would like to share my sincere apologies for the delayed response from our end.
Rest assured that our support team is working hard to get the issue fixed at the earliest.
To compensate for this experience, we would like to offer a discount coupon that you can redeem in your next order.
Thanks for sharing your valuable feedback. We appreciate your patience!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
It was vet good experience
I highly recommend this websites to others
Hello Farhana R.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Staff are supporting customer very nicely and politely. Things are worthy for price and reaching at correct time. We are very happy about this service great.
Hello Rahmath S.
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
All the sequins and bedding coming out not done properly. Quality of sewing beading is very poor.
Hello Ragni K.
Thanks for sharing your feedback with us. We are extremely sorry to know that you are unhappy with your recent purchase of order id 9891738.
It wasn’t our intention to disappoint you. We always strive hard to ensure all our customers have a delightful shopping experience.
To help us improve, would you mind taking a couple of minutes more to explain what led to the poor experience? We would love to get things right for you the next time around.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
The prices are great considering how lovey the outfits turned out. The sizes were really good too! First time buying, will be buying again! Thank you so much.
Hello Kiran O.
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
A lot of glass beads were missing from my daughter's outfit. Indiansaree worked with me and we resolved the issue. Thank you and yes, I will buy agin.
Hello Sheriza K.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
I received the order in 2 weeks, there was continuous updates sent to me regarding the shipping and order status. Was really impressed with their service. Very prompt. But was a bit disappointed with quality of the products I ordered. I felt the price they are charging is higher than the quality of the product.
Hello Lipika N.
I'm sorry to hear that you're not satisfied with the quality of product. We aim for nothing less than top-notch quality, and it seems we've missed the mark in your case. Thanks for bringing this to our attention! To help resolve this, could you please provide more details or photos of the issue?
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
I ordered a lehenga and it is beautiful, well made and fits perfectly. It came quickly and I'm excited to wear it.
Hello Cheryl B.
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
I ordered traditional attire for a Hindu wedding I will be attending. The website was easy to navigate and the product is exceptional. Dare I say that it is beautiful?! It fits perfectly and I look forward to wearing it. Thank you so much for your great service and product!
Hello James H.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Always have a good experience - will purchase again
Hello Ravindra P.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Great customer service
I am very satisfied with my purchase n the prices are reasonable
Hello Mushaad A.
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
We are customers for their products for many years. We purchased Sarees and Salwar Kamiz. They are truthful to their words about the quality of the products. They have products from low end high end quality. But we like their commitment of delivery time not like other who could not even deliver the product after three months of placing orders. We wish their business flourished.
Hello Mir H.
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Excellent customer service. Frequent updates were provided which I greatly appreciated. Condensed / consolidated packaging option was applaudable. Very happy with my purchase.
Hello Ariana K
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Beautiful clothes, fit well, arrived quickly, I would buy from them again
Hello Melanie O.
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
We shopped for outfits for a family wedding and were very pleased! The selection was huge, the clothes we purchased were a good price, of good quality, fit perfectly, and arrived promptly! We would shop on this site again!
I purchased a Lehenga and from communication throughout the process to the final product, i couldn't be happier. I will be purchasing from them in the future.
Hello Nina B.
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Amber Y.
Kindly accept our sincere apologies for the inconvenience caused to you due to quality issue & delay in order delivery.
Although our service team strives for 100% customer satisfaction, it’s evident we’ve fallen short in this instance. We do understand the frustration and stress you might be going through.
I would like to inform you that I have kept your complaint on top priority, and our team is working on it.
To compensate for this experience, we would like to offer a discount coupon that you can redeem in your next order.
Thanks for sharing your valuable feedback. We appreciate your patience!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com