Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Shopping for Indian Dresses & Latest Bridal Wear - Lehenga Choli, Wedding Sarees, Salwar kameez, Sherwani, Ethnic & Modern Outfits and More. Buy Now!
The company demonstrates a strong reputation for product quality, with many customers praising the craftsmanship, accurate measurements, and timely delivery of their garments. Positive feedback highlights excellent communication and customer service, particularly in accommodating custom requests and resolving issues. However, some customers express dissatisfaction with service delays and discrepancies between the received items and their expectations, particularly regarding custom orders. Overall, while the company excels in delivering high-quality products and responsive service, it faces challenges in consistency and accountability, which could impact customer loyalty if not addressed.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The clothing came out really good quality and is exactly what I asked for. It was much cheaper than other sites, saving me a lot of money. Overall, it is a really good site!
The items were delivered promptly and I would recommend them to others for Indian clothing.
Hello Tejita p.
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Looks so good, great compliments. The sizing worked out. Some small issue. The inner part was sewn a little odd so it gaped in the back but since that part is covered it didn't really matter. Also the sleeve to body connection is a bit tight, it should be a little more tapered so that it's wider in the arm hole. Overall it's nice and worked out. I appreciate the WhatsApp updates on the order.
Hello Zehra N.
We're sorry that you're not happy with your recent purchase. We intended to satisfy you, as striving for a delightful customer experience is our top priority.
Please take a few moments to elaborate further on your poor experience and how we can improve going forward. We will work our hardest to get it right the next time based on your feedback.
Looking forward to your feedback
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Thanks a lot Mr. Abhishek,
I have received the shipment today. Both the suits are beautiful as always
Excellent stitching and finishing with good long lasting material
Appreciate the team work Indian Wedding Saree!
Hello Shenaz E.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
As always, I order all my outfits with Indian Wedding Saree and they turn out to be very sophisticated and elegant. Thank you so much Mr Abishek Prasad for the wonderful team work
Much appreciated,
Shenaz
They are of poor quality and not as advertised on the website.
Hello Namita Y.
Thank you for your email. We take customer satisfaction seriously and are glad to hear from you.
First, I would like to apologize for the frustration you've been experiencing recently. I want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services.
We are truly sorry for the inconvenience and hope to offer you better services in the future.
We request you to kindly login & submit us the measurement to complete your order.
Thank you
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
I have purchased 4 sarees worth 200$ and after I received them I got so disappointed seeing the quality.OH my god I just wasted my 200$ in something I will never wear!
Please try to give people original products rather then bad quality products and loosing customers that will never return!
Hello Farhana R.
I am writing to extend my apologies for the inconvenience caused by the defective product you received. We take pride in delivering high-quality products, and it is disheartening to learn that the product you received did not meet our gold standard of excellence.
While all our products go through several quality checks before they are delivered to customers, this particular product must have slipped past our scrutinizing eyes.
We promise to provide you with a better experience going forward and ensure that the same mistake will not be repeated.
Thanks again for bringing this issue to our attention, and please donโt hesitate to contact our support team again with any other concerns you may have.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Delivered on time but duppatta quality was cheap and it was very short seem like a baby dupatta
Hello Nilufar S.
I'm sorry to hear that did not meet your expectations. We strive to ensure every customer is happy with their purchase, and it's clear we have not lived up to this promise in your case.
Our company values customer satisfaction and we would like to work with you to find a solution. We will take immediate action to address the issue and prevent it from happening again.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Arrived in good time, well made and true to size. They keep you updated on the progress of your order through WhatsApp too so you know when to expect your items. Would definitely recommend
Hello Anchal S.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
The company was very responsive to messages and kept me updated about the status of my order. When there was an issue with obtaining one of the products, another garment was substituted without any additional charges. The clothing is exceptional quality and I can't wait to wear my outfits to my attendance at my first Indian wedding.
Hello Roxanne R.
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
I was very happy with my clothes they fit perfect and the size I order it was excellent
Hello Ranjan P.
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Ordered a lehenga and saree for a friend's wedding. I've never ordered Indian clothes before but had a great experience (enough so that I'm motivated to write a review, which I rarely do). Both outfits were beautiful and incredibly well-made. I also asked for an inconvenient adjustment to be made to one of them, and they did it perfectly. Both outfits fit well. The ordering process involved a lot of measuring, and the website provided clear walk-throughs of each measurement, which was super nice as someone who's not used to sending measurements for clothes. I'm very happy with my experience, and would definitely recommend ordering from them.
Hello Isabel F.
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
I have purchase many sarees. The custmer service so great they keep you inform about the progess of your items if it is delay for some reason they let you know. And they let you know when you receive your package
Hello Parveen S.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Very helpful the blouses were made two different sizes one fits ok other one is very loose seems like 2 inches more than i ask for
I was very pleased with the prompt service l received.
The fitting and sizing of the garments was perfect.
Hello, Moksha B
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
The quality of the material was very cheap and the quality of the overall suit is cheaply done
Hello Sonia M.
Iโm sorry to hear that youโre not satisfied with the quality of. We aim for nothing less than top-notch quality, and it seems weโve missed the mark in your case.
Thanks for bringing this to our attention! To help resolve this, could you please provide more details or photos of the issue? This will enable us to investigate further and ensure improvements are made.
In the meantime, Iโd like to offer a replacement or a refund, whichever you prefer. Please let me know your choice, and weโll proceed accordingly.
Your satisfaction is important to us, and weโre committed to making this right for you.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
I am very pleased with all my orders. Every item was as described and tailored to fit. Items arrived in great condition. Shipping is reasonable and fast.
Hello Aurfat P.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Very good but sometimes they require extra days for overseas. Reasonable price
Hello Roshni L
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Very bad, my garments were so late for my sons wedding. I had to buy locally within 2 days. They just don't care. I have unsubscribed from their site and never go back again
Good products and good service. Lie that you are notified of the status of the order.
Hello Nila D.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
You have to improve your quality, the online picture is much different from the real thing Nushrat From Sweden
Hello Nushrat J M.
Thanks for bringing this to our attention! To help resolve this, could you please provide more details or photos of the issue? This will enable us to investigate further and ensure improvements are made.
In the meantime, Iโd like to offer a replacement or a refund, whichever you prefer. Please let me know your choice, and weโll proceed accordingly.
Your satisfaction is important to us, and weโre committed to making this right for you.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
I ordered 2 items March 29. One of the two items arrived six weeks later with writing in permanent marker. It was unusable. The other item never arrived.
I've been trying to get a refund for 3 weeks now with no luck.
I don't recommend this store.
Edit: The "token amount as compensation based on our mutual conversation" as noted in the company response was a small fraction of what I paid for the damaged item to be mailed to me, not to mention the duties I had to pay. In order to receive the refund, I had to delete my review which I highlighted is illegal. Shady company, horrible quality, don't waste your money...
Hello Ashley H.
Please accept our heartfelt apologies for any inconvenience or disappointment this delay may have caused. We understand the impact of this delay on your plans and assure you that we are taking immediate steps to expedite the delivery process and prevent similar occurrences in the future.
Also we have issued you a token amount as compensation based on our mutual conversation.
If you have any other queries, feel free to let me know. I'm just an email away!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Always get a good complement from my friends as where I get my dresses as my daughters always stand out every time they go to a party. So I am happy that everyone likes the dresses and always says my daughters are beautiful. As always I told them your website. ๐คฉ๐๐๐๐
Hello Mechurita Q.
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Answer: Hello, Can you please let us know the Order id so we can help you specifically regarding the status of the remaining items. We are unable to trace the order details via your name. Kindly advise.
Answer: Hello Swastika M., We are pleased to know you would like give us the opportunity to serve you. We request you If you have any more queries, email us at [email protected] or inbox us on our Facebook Page along with the Item code you wish to order. Your Friendly Account Manager, Yatin Bharti [email protected] IndianWeddingSaree.com
Answer: Hello Shagana, Body Height includes complete height from head to your feet. If you have any more queries, email us at [email protected] or inbox us on our Facebook Page. Your Friendly Account Manager, Nishant [email protected] IndianWeddingSaree.com
Answer: Hi Sonal, Pay on delivery is available only in India. Thanks you Team-IndianWeddingSaree.com
Answer: Hi Anjila, We generally deliver the order within 10-15 days. Also you can check the tentative delivery date of every product on our website. Thanks you Team-IndianWeddingSaree.com
Answer: Hi Priyanka, You may check our return & exchange policy at below link: https://www.indianweddingsaree.com/static/returns-exchange-policy.aspx Thank you Team-IndianWeddingSaree.com
Answer: Picture in this site are deceiving, stay away. No match with original product


Hello Ariya M,
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com