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India Emporium

3.5

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India Emporium Reviews Summary

India Emporium has a rating of 3.5 stars from 180 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with India Emporium most frequently mention bridal lehenga, ethnic wear and timely delivery. India Emporium ranks 9th among Indian Clothing sites.

service
93
value
79
shipping
79
returns
74
quality
93

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Singapore
1 review
17 helpful votes
Follow sreiya j.
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The fabric quality, the embroidery work, everything is top rated. You have helped me to enjoy the special occasion moments with my friends.

Date of experience: October 28, 2015
Virginia
1 review
2 helpful votes
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Fraud
October 27, 2015

HI,

I had order one saree which was Made to order. After 3 months they have send me order and saree what they show on website and saree what they have sent it is not at all same.It is bad and even work is not upto the mark. Please please don't buy anything from this site.It is fraud and when you call them you will never get back you money.

Date of experience: October 27, 2015
Virginia
1 review
16 helpful votes
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I really loved everything I ordered, be it a lehenga for myself, a banarasi saree for my mother and a anarkali for my sister. I appreciate their spontaneous and responsive support team. Keep it up guys.

Date of experience: October 26, 2015
Washington
1 review
5 helpful votes
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Look good & feel good
October 24, 2015

I just received my first order from Indiaemporium – two banarasi sarees. They really do reflect what banarasi sarees are known for and they don’t just look good but also feel good.

Date of experience: October 22, 2015
Texas
1 review
12 helpful votes
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FRAUD!
October 22, 2015

Do yourself a favor and stear clear of these awful people! We ordered my finances sherwani in mid September for our December wedding (plenty of time) they said we'd get it in 2 weeks. October came around and nothing. We tried to sort it out and they kept saying next week till they stopped responding. It is now October 21st we told them we escalated it to PayPal and instead of working with us to make it right they told us we need to withdraw our claim by the 25th or they'll send us nothing and basically called us liars. I've done a lot of shopping for Indian clothes online these people give a bad name to Indians in general. Save your money, time, and effort! If I could I'd give them no stars

Date of experience: October 21, 2015
Singapore
1 review
0 helpful votes
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Beautiful lehenga
October 17, 2015

Thanks a lot for the beautiful lehenga and for giving the perfect fitting to it. I was looking great at my wedding and everybody asked where I bought my lehenga from. Love you guys.

Date of experience: October 16, 2015
GB
1 review
4 helpful votes
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Scammers and fraudsters
October 14, 2015

I should have taken more notice of reviews posted. India emporium is horrendous. They are quick to take your money. Whilst ordering, I even had 2 phone calls from India telling me how to successfully submit payment. I have received 2 items out of 5 which I ordered and paid for September 9th. I received 2 rather shoddy cheap looking outfits and the others remain to be seen or not seen as in my case. I have e-mailed, sent hundreds of messages and I'm ignored. Potential customers DO NOT be misled or be tempted to use India emporium. They may be cheap but cheap in every sense. Money gone. Thieves and fraudsters. BEWARE

Date of experience: October 14, 2015
GB
1 review
1 helpful vote
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I ordered a raw silk lehenga with pearl work on it from India Emporium. I am very pleased with the handwork and the quality of material used.

Date of experience: October 14, 2015
Florida
1 review
3 helpful votes
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Happy with my sherwani
October 10, 2015

I just wanted to tell you that I am happy with my sherwani. It fits me perfectly, as if I gave the measurements in person.

Date of experience: October 9, 2015
Pennsylvania
1 review
1 helpful vote
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I placed 2 orders with through India Emporium for my upcoming wedding. My father-in-law's outfit came in and was too small. We used the measuring chart on their website, and based off all the measurements - ordered appropriately - unfortunately when we received it- it was way too small. I have been trying to get ahold of someone from the company and no one is returning my calls, or emails. Our wedding is next week - and this is causing great stress.

In addition, the other order only had one of the six items shipped. This order was placed in August - and there has been plenty of time based on what I was told for shipping requirements. Once again the wedding is next week and I still do not have any of our outfits.

The item received was nice for the cost, although I agree with the other reviewers in saying that the stitching was not the greatest I have seen - but I am pleased with it considering the cost.

This review would have been a lot better had the company have been as responsive to my issues as they were when they were trying to get my money.

Date of experience: October 7, 2015
California
1 review
1 helpful vote
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I ordered a banarasi saree and an artificial jewelry set. I received both of them in excellent condition. They look exactly the same as displayed in the image.

Date of experience: October 7, 2015
Singapore
1 review
3 helpful votes
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Nice gift to my sister
September 30, 2015

I bought a salwar suit as a birthday gift to my sister. She was extremely happy when she saw the suit and saved it immediately for special occasions.

Date of experience: September 30, 2015
Texas
1 review
21 helpful votes
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I have ordered Indian outfits from online many times. I decided that I would try India Emporium. I agree with many of the reviews that the outfit came on time etc. BUT. When the outfit came in, the stitching was all messed up. The front of the sequence part of the outfit is SHORTER than the back. Like the sequence didn't even pass my bust. How is that even possible. I don't even have to give measurements for someone to know that the sequence should all be the same. Like did they run out of material or something. IT WAS UGLY. And I am not a picky person what so ever.

I tried to solve this with them in a very nice and professional manner. I sent an email with the pictures of the outfit as well as why I was unhappy with it, even though it was obvious that the stitching was completely uneven. No reply. So I ended up sending an additional 2 emails as well as called them three times. 1/3 times they actually picked up, and were VERY rude to me. ( and yes I considered the time difference of America and India when calling). They did not even greet me with their company name, instead they answered the phone call as if I was a "wrong number" phone call.

Finally after so much effort, they got back to me. And the responded with exactly what I didn't want to hear. They COMPLETELY DENIED that the outfit was messed up and refused to "make it right" with me.

Response:

"In reference to the below mail, this is to inform you that there is no
Problem in stitching. According to the tailor and manufacturer, the design
Of the suit is same what you have get. The back portion of the design is
Little smaller then the front one.
This is our humble request to you that the product has been dispatch after
It clears the quality check process. As the product is stitch, it cannot be
Returned back or refunded."^ They did nothing to fix my problem and I spent $60 dollars for an outfit that cannot be worn.

Date of experience: September 25, 2015
Singapore
1 review
0 helpful votes
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Love to Come Back
September 22, 2015

I received my order way before than the expected date & my outfits look exactly as displayed on the website. I would love to come back here and recommend everyone to buy from them.

Date of experience: September 22, 2015
Washington
1 review
4 helpful votes
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Perfect Quality
September 22, 2015

My kurta pajamas were in perfect condition and the quality is exactly what I expected. I ordered them for my wedding and couldn’t afford any kind of problem. I loved it and my family loved it too.

Date of experience: September 21, 2015
GB
1 review
5 helpful votes
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We wanted to present one saree for sister on rakhi... We ordered from india emporium. We have not recieved yet after wasting so much time on phones and chat. Every time they had different excuse which were not acceptable because they were conflicting... I am surprise this is the way people do international business... these kind of things just spoil the name of nation. Nobody will like you if you cant keep your commitments. Pathetic...

Date of experience: September 17, 2015
Germany
1 review
1 helpful vote
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This is my first order from indiaemporium.com. I did not expect it to arrive before the said period. I appreciate the Indiaemporium team for such amazing service.

Date of experience: September 9, 2015
Washington
1 review
3 helpful votes
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Nice service
August 5, 2015

I got my kurta pajama and sherwani within 30 days as promised. I’d like to appreciate indiaemporium.com for the excellent service and responsive customer support.

Date of experience: August 5, 2015
Washington
1 review
5 helpful votes
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The folks at indiaemporium.com were very helpful with all my queries. I am glad that the lehenga is beautiful and is just what it looked like in the image. Thanks for that! Thanks for timely delivery.

Date of experience: July 21, 2015
Michigan
1 review
2 helpful votes
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Had lots of issues.
Dress material was so short even though the photo showed till floor length
Stitching was horrible
Chunni Does not match dress

Date of experience: July 11, 2015

From the business

Indiaemporium is an ultimate online shopping website for Indian ethnic wear offering unique collection of sarees, salwar kameez, kurtis, lehengas, bridal wear, kurta pajama, jewellery and other fashion accessories all at attractive prices and free ship...


indiaemporium.com
Founded in 2011
New Delhi, Delhi, India