Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of India Emporium

India Emporium

3.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate India Emporium?
grey stargrey stargrey stargrey stargrey star

India Emporium Reviews Summary

India Emporium has a rating of 3.5 stars from 180 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with India Emporium most frequently mention bridal lehenga, ethnic wear and timely delivery. India Emporium ranks 9th among Indian Clothing sites.

service
93
value
79
shipping
79
returns
74
quality
93

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow myra s.
Unfollow myra s.
Share Review
Report Review

Support team is prompt
January 30, 2016

My bridal lehenga arrived on time and it looked as beautiful as it did in the pictures. Their support team is prompt and kept me up to date with the status of my lehenga. To be honest I was a bit doubtful about the quality of work and fabric when I first ordered but after receiving the lehenga all I was more than satisfied.

Date of experience: January 30, 2016
Arizona
1 review
0 helpful votes
Follow syena m.
Unfollow syena m.
Share Review
Report Review

Would love to come back
January 27, 2016

Delivery was faster than I expected and my products reached to me in superb condition. I'm thankful for the folks at India Emporium for doing a great job. I would love to come back here and recommend anyone to buy Indian traditional ethnic wear.

Date of experience: January 27, 2016
California
1 review
3 helpful votes
Follow Natasha S.
Unfollow Natasha S.
Share Review
Report Review

I'm sure all the good reviews written here are from India emporium because no one having a sane mind will give them a good rating. They dontbeven deserve that 1 star!

I had the worst experience shopping with India emporium! Please please please Dont shop here! Firstly, customer care never gets back. Be it telephonic, email, Facebook or instagram. They just never get back. Secondly, when I posted a few comments on their instagram page, that's when they wake up and start texting frantically. Thirdly, I finally get a call from them, and its the SENIOR MOST PERSON who has called, he just rudely tells me that it will take ten more odd days for dispatch and he knew nothing about the order in the first place. He didn't know the order date, the order time, the order itself! I asked him to cancel it and then in the UTMOST RUDE WAY, HE SAYS WAIT THIRTY DAYS FOR YOUR REFUND. THANK YOU! Never buy from them. NEVER. Thanks India emporium for spoiling the whole online shopping experience for me.

They are deleting my comments on Facebook and have blocked me on instagram. This is cheap and ridiculous

Date of experience: January 27, 2016
Germany
1 review
0 helpful votes
Follow lucia m.
Unfollow lucia m.
Share Review
Report Review

Thanks for keeping up your promise of delivering the order on time. The folks are also very responsive and supportive. I will surely come back to steal more amazing deals. I would like to share my experience of indiaemporium.com with everyone, that kind of online shopping was very reliable.

Date of experience: January 20, 2016
Washington
1 review
0 helpful votes
Follow nouri s.
Unfollow nouri s.
Share Review
Report Review

Nice customer service
January 21, 2016

In early August I began shopping your site for a kurta to wear for a special occasion, though I have never worn one. Priya appeared in the chat window and spent an hour with me, helping with measurements (I am in the USA) for the kurta and mojri, and helped me make sure the order would arrive in time for my event.

Date of experience: January 20, 2016
Rhode Island
1 review
5 helpful votes
Follow germa c.
Unfollow germa c.
Share Review
Report Review

Very bad stupid cheaters
January 19, 2016

You stupid online shopping guys ur cheating all the people taking their money for not delivering any stuff
Ur are the cheater

Date of experience: January 19, 2016
India
1 review
1 helpful vote
Follow lubiers m.
Unfollow lubiers m.
Share Review
Report Review

India Emporium helped me choose outfits for all my wedding functions. I really appreciate that and would like to thank their team for prompt response to all my queries. I would love come back to place another order soon.

Date of experience: January 16, 2016
Pakistan
1 review
6 helpful votes
Follow Kiran g.
Unfollow Kiran g.
Share Review
Report Review

Fraud
January 15, 2016

They are fraud i placed an order 2 years ago still no delivery lolz today when i tried to log in my account to check if they have any shame left i saw they deleted my account another lol never ever order from this site thank god I ordered only one suit to check their service before makin large orders they suck and also are a**holes they should be arrested

Date of experience: January 15, 2016
India
4 reviews
44 helpful votes
Follow ritu v.
Unfollow ritu v.
Share Review
Report Review

I purchased a beautiful saree and suit-salwar, gowns from Indiaemporium site, and found lots of new and designer outfits. Loved its design collections. This site provide affordable and best quality outfits. I had a nice experience with Indiaemporium. I would like to recommend this site just because of its quick and relevant service.

Date of experience: January 12, 2016
Singapore
1 review
2 helpful votes
Follow lucia m.
Unfollow lucia m.
Share Review
Report Review

Premium fabric quality
January 5, 2016

I ordered a lehenga and some stuff for my trousseau from indiaemporium.com and all of my outfits look exactly the same as they look in the image. The fabric quality seems premium and the embroidery fine.

Date of experience: January 5, 2016
Germany
1 review
4 helpful votes
Follow misty r.
Unfollow misty r.
Share Review
Report Review

The thing I like the most about them is, about every item is exactly as shown in the pictures. I’ve been their loyal customers for more than a year now and they have delivered every single time.

Date of experience: December 29, 2015
District of Columbia
1 review
2 helpful votes
Follow luliea c.
Unfollow luliea c.
Share Review
Report Review

Top-rate quality
December 18, 2015

The lehenga looks as beautiful as I expected. The fabric seems to be of top-rate quality and the handwork is very fine. Thanks a lot for giving life to my dream lehenga.

Date of experience: December 18, 2015
Washington
1 review
1 helpful vote
Follow mercy m.
Unfollow mercy m.
Share Review
Report Review

The lehenga and suits I ordered are breathtaking. They live up to my expectations and to my surprise are as beautiful as they look in the picture. The fabric looks fine and the work clean.

Date of experience: December 17, 2015
India
1 review
5 helpful votes
Follow Akshay R.
Unfollow Akshay R.
Share Review
Report Review

Hello everybody,

Today I will share my very bad experience with online shopping with indiaemporium.com.

I have placed an order on June 20,2015. My Order No. Is Order #*******.

I ordered for Impressive Black & Blue Net Based Anarkali Suit With Sequins Work.
But i didn't receive my order even after 25 days and asked the matter and they replied as the item out of stock. They didn't even have the courtesy to call and inform.

So, I cancelled my order on 15 July 2015 as they were not able to manage the dress.
And they also mentioned that i'll get the refund within 15 days
But also failed to commit the refund and made the excuse that authorised person is out of india for 25 days. But even after that i didn't get my refund and when i called they refused to refund the amount mentioning that they are going through some crisis. (my amount is only Rs 6540)
Now it's been more than 4 months and i haven't got any refund from them.
I have contacted them more than 10 + times but i don't get any proper reply from them and now i have stopped calling them and went to consumer forum and understood all the procedure to file the case against them.

And ALSO I WARN EVERYBODY NOT TO BUY ANY PRODUCT FROM THEM AS THEY DONT FULFIL ANY THING THEY COMMIT.

Thankyou

Date of experience: December 14, 2015
NL
10 reviews
169 helpful votes
Follow mehak m.
Unfollow mehak m.
Share Review
Report Review

Good site to shop
December 12, 2015

I liked this site for the designer dress they displayed on the site at an affordable range. Good shoping with this site..

Date of experience: December 11, 2015
NL
10 reviews
139 helpful votes
Follow sonali d.
Unfollow sonali d.
Share Review
Report Review

Not so Bad Not so Good..
December 11, 2015

I m satisfied with their services as delivery services and quality of the product is good but the price was not according to the quality, it was a little bit higher. Services were good except the price. They should improve their price range.

Date of experience: December 10, 2015
Washington
1 review
8 helpful votes
Follow nesia l.
Unfollow nesia l.
Share Review
Report Review

Amazing Anarkali Suit
November 24, 2015

I ordered a couple of anarkali suits from indiaemporium.com. Found my anarkali suit amazing. I wanted it for my wedding trousseau and everybody in my family was satisfied with it, even my would-be husband. It was a good shopping experience.

Date of experience: November 24, 2015
Australia
1 review
16 helpful votes
Follow Fathima F.
Unfollow Fathima F.
Share Review
Report Review

Most unpunctual service
November 24, 2015

Indian Empirium failed to deliver my bridal attire as promised on time as such I had to wear an borrowed Sherwani from a friend of mine.one of the very poor global courier services are contracted by them who never mows the difference in the countries and different states of a country
Their couriers failed to identify Grafton in New Zealand and Grafton in New Soutg Wales of Aistralia.
So far no compensation for their failed delivery of item to us
I will never recommend this site to any one else

Date of experience: November 23, 2015
California
1 review
2 helpful votes
Follow liena m.
Unfollow liena m.
Share Review
Report Review

First, I was very happy with the delivery time... they delivered before the said date. And the quality was such that products looked better in reality than they looked on the screen.

Date of experience: November 5, 2015
California
1 review
6 helpful votes
Follow mirsa l.
Unfollow mirsa l.
Share Review
Report Review

I appreciate timely delivery – I couldn’t afford to have it late as I wanted my wife to wear it on our anniversary. I would like to share my experience with friends about this online shopping portal for Indian ethnic wear.

Date of experience: October 29, 2015

From the business

Indiaemporium is an ultimate online shopping website for Indian ethnic wear offering unique collection of sarees, salwar kameez, kurtis, lehengas, bridal wear, kurta pajama, jewellery and other fashion accessories all at attractive prices and free ship...


indiaemporium.com
Founded in 2011
New Delhi, Delhi, India