Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of imprint.com

imprint.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate imprint.com?
grey stargrey stargrey stargrey stargrey star

imprint.com Reviews Summary

imprint.com has a rating of 4.3 stars from 2,306 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with imprint.com most frequently mention great experience and whole process. imprint.com ranks 2nd among Printing sites.

This company does not typically respond to reviews

Instant Feedback

21,232 reviews

We monitor reviews for authenticity

Dan W.
0 reviews
0 helpful votes
Follow Dan W.
Unfollow Dan W.
Share Review
Report Review

My koozies came quickly and looked excellent
July 29, 2019

My koozies came quickly and looked excellent. Customer service was extremely helpful and responsive.

Date of experience: July 29, 2019
Minnesota
1 review
0 helpful votes
Follow G F.
Unfollow G F.
Share Review
Report Review

Imprint falsely represents its products. The quality is nowhere worth the value of their prices and there are not low enough expectations to justify their services. Imprint is completely unwilling to solve the problems when their product falls apart and becomes useless after their 7-day policy. Imprint does not take responsibility for their errors and covering up their mistakes. I will not allow anyone to use their products or services again. Do NOT trust this company. Case in point - their magnetic buttons are not at all what their product photos represent and they fell apart leaving the poorly glued on magnets a choking hazard to my client's preschoolers. Imprint clearly produced my order wrong and tried to cover it up and was completely unwilling to solve the problem.

Date of experience: July 29, 2019
Raul L.
0 reviews
0 helpful votes
Follow Raul L.
Unfollow Raul L.
Share Review
Report Review

Shipping as promised, great product
July 26, 2019

Shipping as promised, great product.

Date of experience: July 26, 2019
Vincent T.
0 reviews
0 helpful votes
Follow Vincent T.
Unfollow Vincent T.
Share Review
Report Review

Few bugs at the check-out but overall very convenient and easy to do.
The status of my order was not properly updated on my profile so I tought that the was not not sent when, in fact, I received it the next day.

Other than that, very smooth experience.

Date of experience: July 25, 2019
Zafar K.
0 reviews
0 helpful votes
Follow Zafar K.
Unfollow Zafar K.
Share Review
Report Review

So far look great
July 25, 2019

So far look great

Date of experience: July 24, 2019
Steven W.
0 reviews
0 helpful votes
Follow Steven W.
Unfollow Steven W.
Share Review
Report Review

Had very good customer service relations with imprint,and the work was of the highest quality...

Date of experience: July 24, 2019
Patricia G.
0 reviews
0 helpful votes
Follow Patricia G.
Unfollow Patricia G.
Share Review
Report Review

Designing and ordering were very easy
July 24, 2019

Designing and ordering were very easy. The signs were exactly as ordered and expected.

Date of experience: July 24, 2019
Janet A.
0 reviews
0 helpful votes
Follow Janet A.
Unfollow Janet A.
Share Review
Report Review

So easy to shop with them
July 23, 2019

So easy to shop with them. But the product was so small to the displayed product online.
Which was one of the reasons I don't like to shop online.
What you see is not what you get most times

Date of experience: July 23, 2019
Los A.
0 reviews
0 helpful votes
Follow Los A.
Unfollow Los A.
Share Review
Report Review

Easy to order, quick responses for custom printing, and received order quickly. Printing wasn't quite as sharp as I would have liked, but totally acceptable for the mugs we ordered.

Date of experience: July 22, 2019
Michael C.
0 reviews
0 helpful votes
Follow Michael C.
Unfollow Michael C.
Share Review
Report Review

Thank you
July 23, 2019

Thank you

Date of experience: July 22, 2019
Joel X.
0 reviews
0 helpful votes
Follow Joel X.
Unfollow Joel X.
Share Review
Report Review

...
July 22, 2019

Date of experience: July 22, 2019
Nicole B.
0 reviews
0 helpful votes
Follow Nicole B.
Unfollow Nicole B.
Share Review
Report Review

My bands were broken and i didn't revive the number of bracelets i ordered and they won't give my money back

Date of experience: July 22, 2019
Alice B.
0 reviews
0 helpful votes
Follow Alice B.
Unfollow Alice B.
Share Review
Report Review

Great company good quality
July 21, 2019

Great company good quality

Date of experience: July 21, 2019
Jeanne D.
0 reviews
0 helpful votes
Follow Jeanne D.
Unfollow Jeanne D.
Share Review
Report Review

Your website is very easy to use
July 21, 2019

Your website is very easy to use

Date of experience: July 20, 2019
North Carolina
1 review
2 helpful votes
Follow Chris Y.
Unfollow Chris Y.
Share Review
Report Review

I cancelled my order after relizing they could not do what there site says. I paid extra for production, then they tell me they can not gurentee unless i add rush shipping? Told me my order would take 2 1/2-3 weeks. How is that with one day rush production and ground shipping which the site says 3-7 days. Will never recomend them to anybody. Talk to someone there before you place your order and I mean talk not text online. Hope your experience is better than mine.

Date of experience: July 19, 2019
Liz C.
0 reviews
0 helpful votes
Follow Liz C.
Unfollow Liz C.
Share Review
Report Review

Very helpful customer service, excellent quality product.

Date of experience: July 19, 2019
Susan D.
0 reviews
0 helpful votes
Follow Susan D.
Unfollow Susan D.
Share Review
Report Review

So easy and fast!
July 18, 2019

So easy and fast!

Date of experience: July 18, 2019
Amanda S.
0 reviews
0 helpful votes
Follow Amanda S.
Unfollow Amanda S.
Share Review
Report Review

Simple
July 18, 2019

Simple

Date of experience: July 17, 2019
Kyle E.
0 reviews
0 helpful votes
Follow Kyle E.
Unfollow Kyle E.
Share Review
Report Review

Super duper
July 17, 2019

Super duper. I have bought 4 packs of custom bands from ya'll over the past 4 years. Thanks for the support in creating some cool swag.

Date of experience: July 17, 2019
Marie H.
0 reviews
0 helpful votes
Follow Marie H.
Unfollow Marie H.
Share Review
Report Review

Quick delivery and great customer service
July 17, 2019

Quick delivery and great customer service.

Date of experience: July 17, 2019

From the business

We're an internet company that specializes in customizing promotional products. Whether you're looking to custom order a single t-shirt or 1000 water bottles, here at imprint.com we can handle any size order. There's no order too big or small.


imprint.com
Founded in 2006
Houston, TX, United States