imprint.comReviews 2,315

I did a project for my rescue, not a client or I would be very upset with the final product. Print was cut off centered and allowed to go me, the client. If this was a project I did for one of my clients I would have raised more of a fuss to reprint but I was offered a 25% refund which I refused, my clients are worth more than that. I would have needed a reprint. If you are doing a piece for yourself that is your call, prices are fair but you may pay for it in quality.

I wanted to cancel my order and they said to call back. I called back and they said it was already in print. If I would have canceled the order it would have worked out. I was waiting to approve order like all other companies and they said you had to request a proof. There was a misspelled word. I always approve my orders if its correct. Now they said no refund no discount because they send everything straight to print. Beware. First time using this company and never again. Never had to request for a proof its a automatic email for graphic companies. Don't use this company

This is the second time I've used this company. The first time was through their 24hourwristbands.com. I would not have used this company if I would have realized it was the same one. The first time, there was an issue with the artwork and they wouldn't refund the order. This time, I was quoted a specific day for delivery. It is past the deadline and I am told that there is nothing they will/can do even if I pay extra. They will not speed up production nor will the cancel the item that hasn't even gone to production. I will be stuck with items that I can't use.