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First of all filing a ticket is hard because the order number on my invoice is not the order number you need to submit, and the categories for tickets are also limited and dno't include mechandise quality issues.
I ordered a 4x shirt, was told it was in stock. It was over a week before they even contacted me to say they had no 4x of any kind in stock and it would be months before they got them. (why wasn't it listed as back ordered or unavailable. If every style they carry was out then they had to be running low for a while.) So I had to switch to 3x. It took over a month for my shirt to arrive and I had trouble getting any updates on it until it was shipped. Then I wore it, washed it once, and the sleeve is unraveling, and Ive been trying to submit a ticket for over an hour but my order numbers on my invoices don't match their system so they won't take it. Very frustrating!
I tried calling the number on your site and was not given any help at all. I was asking about putting the logo on the left front rather than the right front. She said I should drag it, which I could not. She told me she couldn't help me and that I should order through 24hourwristbans if I wanted to place an order by phone. I decided to just leave the logo on the right and placed the order. I was pleased that the rest of the process was simple and that I could get a quick turn around with the order. The T-shirts are very nice and the quality of the logo was better than I have received from other vendors. I will definitely order from you in the future.
You guys are awesome! You had better prices and better design choices than all of your competitors and the service was fantastic. We loved going on our email account and seeing the updates as to where our product was in production. Keep up the great work!
Product arrived. Color was vastly darker than the ordering website indicated. Black letter (which could be read easily on the order site) were unreadable. THAT is how dark the material ended up being.
Received no satisfaction from customer service. We were told that replacement shirts would be received by April 21. The company updated their own ticketing system 4 days ago that they were not going to replace the shirts but never notified us of their decision. We needed the shirts for a 50th anniversary party on April 22 and now have no alternative.
If I do not receive a full refund, I will never use this company again and will advise others of my poor experience.
Product arrived and I am very impressed. I will definitely be using you again and will refer you to friends.
Great! Better than Custom Ink in price, more promo codes please!
Shirts look great, better than expected.
T shirt was out of stock and had to wait. After 6 weeks of waiting I was asked to substitute for another shirt and I said ok as long as it was also a V-Neck. Received another message that order was again on hold. Spoke with customer service and was told shirts would be in shortly. Again I confirmed that they were V-Neck and was told they were.
Shirts arrived today after waiting 2 months. Crew necks. I give up.
I shopped around before selecting imprint. They had the best value for what I was looking for. I am very satisfied with our shirts. They are perfect! Thank you! Our vacation is going to be awesome with these shirts.
The shirts were very pixelated as for the pictures. The pictures were taken with a quality camera and the transposing of the pictures were less than exceptible and will not be used on an upcoming trip. Seeing the quality of the work I will not be using you again. Quality is the issue not the speed of the service but the quality of the transferring of the pictures.
The website was fantastic and easy to use. Reviews of the products on other websites are a little sketchy, which is why I'm ordering a very small set to test it out now before hopefully ordering large quantities in the future.
The circle on the mug was misshapen - I'm not sure if that was a fault of the document I uploaded or imprint. The white shirt was nice. The gray shirt was awful. The gray was close to green. The white that was printed on top was dingy and peeling off.
I had ordered many t-shirts. When I got them everything looked good, but the front letters, which I had wanted in white, came as a dingy/dirty creme color. Not sure why this happened but it disappointed me because it makes the shirt look dirty.
This will be the first thing I go to when I need the perfect T-shirt!
Love the tshirts but the tank tops the arm hole is huge. The imprint they did was awesome. The service was fast and easy. I would use again just won't get the tank tops.
The shirts look like poorly made
Ordering was simple and quick. Production looks good on the shirts and delivery was surprisingly fast! Very pleased! Will be back soon.
At first, I was very impressed. However...it took an extremely long time to get my order. It took well over a month. Also, the colors turned out awful. One shirt was supposed to have purple print and it looks more grey than purple. My other shirt was supposed to have bright green printing, but it's actually a dark hunter green. I'm very disappointed and will not be purchasing from here again.
