imprint.com

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4.3
Reviews 2,634
5 Stars
61%
4 Stars
17%
3 Stars
7%
2 Stars
3%
1 Star
12%

George L.
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Very satisfied with order
June 12, 2015

Very satisfied with order. Quality of T's and design work are very good. Would and have ordered again from imprint. Thanks

Date of experience: June 12, 2015
Marc Z.
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One of the worst customer service companies I've dealt with. It is rare that I ever leave negative feedback for a company or service, but felt compelled to provide feedback on our experience with Imprint.com.

My client ordered yard signs, to promote an upcoming open house. Paid considerable upgrade charges to ensure order would be here. 3 days after delivery date...it still hasn't shipped. Say on hold for 30 minutes to find that out.

After my client's initial order, I placed a separate order myself for a new storefront banner. Again, paid extra to receive in time. Got a shipping notification the night before it's scheduled to be delivered. Imprint decided to ship it "super saver" so FedEx will deliver next Monday and not this Thursday. Imprint's response..."After the products have been sent out unfortunately we cannot do anything about the former because FedEx is liable for anything that happens after we have shipped the products. If you need any update you can contact them."

DO NOT order from them if you have any time sensitivity.

Date of experience: June 11, 2015
Jamie B.
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Loved being able to see the product before I ordered it.

Date of experience: June 10, 2015
Patrick U.
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The can cozies did not turn out as neon green as they were pictured online. The color came out more of a dulled down neon green. They also took 2 weeks to ship following the delivery confirmation email that was sent on May 27 2015. The shipment was finally received on June 9 2015. Emails concerning delivery confirmation should not be sent out until the customers products have at least started the manufacturing processes. The confirmation email should preferably be sent after manufacturing processes have been completed, that would make more sense.

Date of experience: June 9, 2015
myrna c.
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I'm really happy with the prompt service, my order came sooner than promised date. The shirt material is better than I had expected. I will definitely order again and will recommend your company to my friends!

Date of experience: June 8, 2015
xxx O.
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X
June 7, 2015

X

Date of experience: June 7, 2015
Cheryl A.
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Quick and easy to create the perfect Father's Day Shirt. Love the free shipping! I received the shirt and it would have came out nice but the black is bleeding through the white design made for this shirt. The iron on looks as if its already breaking before it even being used.

Date of experience: June 5, 2015
Rebecca K.
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I needed several products quickly for a trade show. Everything came on time and in perfect condition.

Date of experience: June 5, 2015
Katie H.
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...
June 4, 2015

Date of experience: June 4, 2015
Ernisa U.
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The best prices I have seen and I did a lot of research! The delivery time was great and I really appreciated how I got updates every single step!

Date of experience: June 4, 2015
Thomas D.
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The yard signs I ordered were perfect and I will use you from now on. From printing to delivery everything was perfect. Nice job!

Date of experience: June 4, 2015
Melissa G.
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Amazing and easy
June 4, 2015

Amazing and easy

Date of experience: June 4, 2015
Stacey X.
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Imprint was quick and easy to use
June 4, 2015

Imprint was quick and easy to use. I uploaded my own art work and was done in under 5 minutes.

I paid $50 to have the shirts delivered on June 2nd. I received an email on June 2nd stating that they were just going into production that day. I called customer service three times. The first two times I sat on hold for 25 minutes, each time, and was hung up on. Once I finally spoke to an agent I was told the shirts would be overnighted and I would receive 1/2 of the shipping cost back. I still did not receive the shirts on June 3rd so I called customer service again. Again I sat on hold for 20+ minutes and was hung up on. The 2nd time I was able to get through. The agent had no explanation for why the shirts had not been shipped. I finally received the shirts on June 4th, but still have not received my refund. The quality of products ordered was good, however I would not recommend imprint.com. This was easily the worst customer service I have ever received.

Date of experience: June 4, 2015
Brenda S.
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Great turn around time and I appreciated the updates on where my shirts were in the process. Thank you!

Date of experience: June 4, 2015
Dana E.
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This was the only website I found that allowed me to design the exact tee shirts I had in my mind! I can't wait to receive them! I had an issue with the shipping date and when I contacted customer service they were very courteous and resolved the issue for me immediately.

Date of experience: June 4, 2015
Gary F.
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Seems to be great so far
June 4, 2015

Seems to be great so far.

Date of experience: June 4, 2015
george g.
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Thank you all very much...
June 3, 2015

Thank you all very much... Could I order more of the same shirts & design if I call by phone?... PLEASE let me know...!

Date of experience: June 3, 2015
Benjamin M.
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It seems too good to be true that I can put my favorite pics on some tees for this cheap. If they deliver than I will be extremely impressed and order exclusively from here for my shirts...shipped...Now that I have received my order I can say that this is freaking AWESOME! I will continue buying my shirts from imprint.com forever. Fits great and looks amazing. Now I have to go to the site and create some shirts I've been thinking about...Thanks!

Date of experience: May 29, 2015
Kathy Y.
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Awesome options to order exactly what I wanted! Best prices I've found. I'll be back when I need something extra special! Kathy

Update after receiving the T-shirt: WOW! For my husband and he loves it so much. It replaces a favorite he had years ago with same "message". He wore it out and now can start again on his brand new one. Love the quality of the shirt and the workmanship is perfect! SO glad I found imprint.com!

Date of experience: May 26, 2015
Kamerin E.
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Most sites are difficult to navigate, this one was fast easy and the cheapest one I`ve found without having cheap looking options! Very happy I found this website

Date of experience: May 26, 2015