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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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It could have been better in quality plus I don't know if everything was converted over but for the most part it was all good
I had questions about my order and was helped by a very friendly employee who took care of me quickly and pleasantly. She made my experience a perfect one.
Hi Anita,
Thanks for the great review. We appreciate your kind words. Let us know if we can help in any way.
So happy to have these videos converted and able to share with my family!
Thanks for the 5 Star review! We are so glad you are enjoying the iMemories experience.
Will I still keep the iMemories's app to view my movies or will you be making changes? I need to understand how this will work.
Hi Margaret,
Thanks for the 5 Star review and trusting us with your memories. Yes, as long as you are subscribed you will be able to access your videos from the app or the website. Feel free to call us and we can go over things in more detail. 1-800-845-7986
Very helpful and honest. Website allows for me to share downloaded video with anyone. It really great to be able to see videos that have been long forgotten.
Thanks for the 5 Star review! We are so glad you are enjoying the iMemories experience.
I was very happy with the results of converting my 8 mm home movies. It was super simple to send and completed very quickly.
We appreciate you taking the time to submit your review. We are so glad you're enjoying your memories.
Excellent! I was able to email the films to my children, but I'm still trying to download them on a DVD.
Thanks for reviewing our site. Let us know if you need any help with the downloads, 1-800-845-7986
They have done a wonderful job with my videos! I am very satisfied! I can't wait to show my children!
We appreciate you taking the time to submit your review. We are so glad you're enjoying your memories.
They bend over backwards to initially get you to use their services; but am afraid just another yearly subscription Im not willing to jump into!
I love having access to my old dvd's. Some of the quality was poor probably due to the age and condition of the dvd's. It was an easy and efficient process! Thank you!
Thank you for submitting your review. We are so glad you are enjoying your memories. Let us know if you have any questions.
Love the fact that we can easily view our precious family videos with one click. It was so exciting as they were uploaded!
Thank you!
Thank you for submitting your review. We are so glad you are enjoying your memories. Let us know if you have any questions.
They do a great job it would be nice if they left the videos up for little longer if you do not do the cloud but they are awesome
Oh my gosh! After 15 years of not knowing what to do with my old camcorder tapes of my kids, I finally sent the in to IMEMORIES. My entire family has been enjoying these memories via your site. We have laughed, cried, we have watched memories we forgot we had! It has been the best. I'm looking for more tapes to send in as I type this. So easy to do. And such a reward. Thank you
Hi Rebecca,
Thanks for the 5 Star review! We are so glad you are enjoying the iMemories experience.
Easy and Safe process. We have been enjoying the ability to share and view on the go.
Hi Christy,
Thanks for the 5 Star review and trusting us with your memories.
Easy to work with. Reasonable rates. I love having viewing on every electronic device I own.
Family out of town. Great way to share all the family videos.
Hi Patty,
Thanks for the great review. We appreciate your kind words. Let us know if we can help in any way.
I was scared to give up these old films but you guys did just what you said you would, charged me only what you said you would, and gave me my originals back. I was thrilled!
Hi Darlene,
Thanks for the 5 Star review and trusting us with your memories.
I received the online videos and my originals back. But the process online is not user-friendly. Have not been able to view online yet, let alone edit anything. In order to have enough time to do this I'm gonna have to buy more time in the Imemories cloud.
Some of them might be very old that just saving what's retrievable I'm grateful for. I'm a little confused how they were organized. Is there a way to organized them chronologically? Is there a guide on how to edit and organize them better. I'm not tech savvy so I need help. How long is my trial start for the iCloud storage. I wish they'll start counting after all the videos were digitized not when they digitized the first tape. It's expensive but we'll worth it I guess. Thank you!
Hi ELiza,
Thanks for taking the time to submit your review. Your videos are now in order on your account. Your free trial did start as soon as your order was completed, it is 30 days free. It may be easier for you to call us and we can walk you through everything. You can reach us at 1-800-845-7986
Easy to order, quick turnaround and highly professional quality
Thanks for the 5 Star review! We are so glad you are enjoying the iMemories experience.
I had forgotten many of the events and experiences we have shared as a family, all brought back to life by digitizing the drawer full of video tapes from days past
We appreciate you taking the time to submit your review. We are so glad you're enjoying your memories.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Hi Freddie,
Thank you for taking the time to submit your review. We appreciate your feedback. We are always striving for the best capture possible. Please let us know if you have any other questions.